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NoticeSMTOWN 개인정보 처리방침 개정 공지 (2025.05.26)2025/04/25

SMTOWN 서비스를 이용하시는 회원 여러분께 '개인정보 처리방침' 개정에 대해 안내 드립니다.

 

아래 '개인정보 처리방침' 변경 사항을 확인하시고, 서비스 이용에 참고 부탁드립니다.

 

감사합니다.

 

 

1. 변경사유

 

비윤리행위 신고, 직장 내 괴롭힘/성희롱 신고 접수 및 처리결과 회신 기능의 효율성 제고

 

 

2. 변경사항 

 

- 개인정보의 처리 및 보유 기간

 

현재) 비윤리행위 신고 시 제공한 개인정보는 신고 처리 결과 회신 후 회신일로부터 최대 6개월간 보관합니다.

 

변경) 비윤리행위 신고, 직장 내 괴롭힘/성희롱 신고 시 제공한 개인정보는 신고 처리 결과 회신 후 회신일로부터 최대 1년간 보관합니다.

 

 

- 개인정보의 처리 목적

현재) 비윤리행위 신고 접수 및 처리결과 회신

 

변경) 비윤리행위 신고, 직장 내 괴롭힘/성희롱 신고 접수 및 처리결과 회신

 

 

- 처리하는 개인정보 항목

현재) 

필수: 이름, 이메일 주소

*서비스 이용 과정에서 방문기록, 입사지원 기록, 부정이용 기록, 단말기 정보(OS, 화면 사이즈, 기기고유 식별값) 등의 정보가 자동으로 생성되어 수집될 수 있습니다.

 

변경)

[실명 접수 시]

필수: 이름, 이메일 주소, 제보 내용

 

[익명 접수 시]

필수: 제보 내용

선택: 이메일 주소

*서비스 이용 과정에서 방문기록, 입사지원 기록, 부정이용 기록, 단말기 정보(OS, 화면 사이즈, 기기고유 식별값) 등의 정보가 자동으로 생성되어 수집될 수 있습니다.

 

 

3. 변경 일자

 

- 공고일: 2025년 4월 25일

- 개정 시행일: 2025년 5월 26일

 

 

4. 이의제기 및 문의

 

변경된 ‘개인정보처리방침’의 내용에 동의하지 않으실 경우 서비스 이용을 거부하실 수 있으며,

문의사항이 있으실 경우 고객센터(privacy@smtown.com)로 접수해 주시면 안내해 드리겠습니다.

349[NOTICE] DIGITAL STAMP - 2024 SUHO CONCERT IN KUALA LUMPUR (July 28, 2024)2024/07/26

Hello.

This is SMTOWN.

 

『2024 SUHO CONCERT <SU:HOME> IN KUALA LUMPUR』 will be held at the “MEGA STAR ARENA” in KUALA LUMPUR on July 28th, 2024.

 

The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification.

You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.

 

Please refer to the following details if you are attending the 『2024 SUHO CONCERT <SU:HOME> IN KUALA LUMPUR』.

 

Thank you.

 

🕰️ Time & Date information to get the DIGITAL STAMP

- July 28th, 2024(SUN) 09:00 - 23:50 (MYT)

※ Schedules above are subject to change due to various circumstances.

 

🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP

STEP 1. Update and sign in (Log in) to SMTOWN APP

STEP 2. Main > Hit ‘PASSPORT’ button

STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.

(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)

STEP 4. Click the ‘Location verification’ button and get the Stamp!

 

✔️ Guidance

When you receive an error when getting a ‘STAMP’, please check the detail as below.

1. Please check the network status in your mobile device.

If your smartphone data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.

2. Please check your location.

Check your location information access in your smartphone, and then check your location within 500m from the venue.

 

📍 Where to get the DIGITAL STAMP

- Within 500m from the venue at the “MEGA STAR ARENA” in KUALA LUMPUR

(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)

 

Update the MUSIC NATION SMTOWN App first, and get the STAMP at the site!

🔗 DOWNLOAD: https://bit.ly/SMTOWN_APP

348[NOTICE] DIGITAL STAMP - 2024 aespa LIVE TOUR - SYNK : PARALLEL LINE in JAPAN (OSAKA) (July 27~28, 2024)2024/07/26

Hello.

This is SMTOWN.

 

『2024 aespa LIVE TOUR - SYNK : PARALLEL LINE in JAPAN (OSAKA)』 will be held at the 'Asue Arena Osaka' in OSAKA on July 27~28th, 2024.

 

The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification.

You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.

 

Please refer to the following details if you are attending the 『2024 aespa LIVE TOUR - SYNK : PARALLEL LINE in JAPAN (OSAKA)』.

 

Thank you.

 

🕰️ Time & Date information to get the DIGITAL STAMP

- July 27th, 2024 (SAT) 09:00 - 23:50 (JST)

- July 28th, 2024 (SUN) 09:00 - 23:50 (JST)

※ Schedules above are subject to change due to various circumstances.

 

🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP

STEP 1. Update and sign in (Log in) to SMTOWN APP

STEP 2. Main > Hit ‘PASSPORT’ button

STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.

(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)

STEP 4. Click the ‘Location verification’ button and get the Stamp!

 

✔️ Guidance

When you receive an error when getting a ‘STAMP’, please check the detail as below.

1. Please check the network status in your mobile device.

If your smartphone data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.

2. Please check your location.

Check your location information access in your smartphone, and then check your location within 500m from the venue.

 

📍 Where to get the DIGITAL STAMP

- Within 500m from the venue at the 'Asue Arena Osaka' in OSAKA

(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)

 

Update the MUSIC NATION SMTOWN App first, and get the STAMP at the site!

🔗 DOWNLOAD: https://bit.ly/SMTOWN_APP

347[NOTICE] DIGITAL STAMP - 2024 RIIZE FAN-CON 'RIIZING DAY' in BANGKOK (July 27~28, 2024)2024/07/26

Hello.

This is SMTOWN.

 

『2024 RIIZE FAN-CON 'RIIZING DAY' in BANGKOK』 will be held at the 'Thunder Dome' in BANGKOK on July 27~28th, 2024.

 

The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification.

You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.

 

Please refer to the following details if you are attending the 『2024 RIIZE FAN-CON 'RIIZING DAY' in BANGKOK』.

 

Thank you.

 

🕰️ Time & Date information to get the DIGITAL STAMP

- July 27th, 2024 (SAT) 09:00 - 23:50 (ICT)

- July 28th, 2024 (SUN) 09:00 - 23:50 (ICT)

※ Schedules above are subject to change due to various circumstances.

 

🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP

STEP 1. Update and sign in (Log in) to SMTOWN APP

STEP 2. Main > Hit ‘PASSPORT’ button

STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.

(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)

STEP 4. Click the ‘Location verification’ button and get the Stamp!

 

✔️ Guidance

When you receive an error when getting a ‘STAMP’, please check the detail as below.

1. Please check the network status in your mobile device.

If your smartphone data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.

2. Please check your location.

Check your location information access in your smartphone, and then check your location within 500m from the venue.

 

📍 Where to get the DIGITAL STAMP

- Within 500m from the venue at the 'Thunder Dome' in BANGKOK

(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)

 

Update the MUSIC NATION SMTOWN App first, and get the STAMP at the site!

🔗 DOWNLOAD: https://bit.ly/SMTOWN_APP

346[NOTICE] DIGITAL STAMP - 2024 KEYLAND [ON: AND ON] in JAKARTA (July 20, 2024)2024/07/19

Hello.

This is SMTOWN.

 

『2024 KEYLAND [ON: AND ON] in JAKARTA』 will be held at the 'The Kasablanka Hall' in JAKARTA on July 20th, 2024.

 

The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification.

You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.

 

Please refer to the following details if you are attending the 『2024 KEYLAND [ON: AND ON] in JAKARTA』.

 

Thank you.

 

🕰️ Time & Date information to get the DIGITAL STAMP

- July 20th, 2024 (SAT) 09:00 - 23:50 (WIB)

※ Schedules above are subject to change due to various circumstances.

 

🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP

STEP 1. Update and sign in (Log in) to SMTOWN APP

STEP 2. Main > Hit ‘PASSPORT’ button

STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.

(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)

STEP 4. Click the ‘Location verification’ button and get the Stamp!

 

✔️ Guidance

When you receive an error when getting a ‘STAMP’, please check the detail as below.

1. Please check the network status in your mobile device.

If your smartphone data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.

2. Please check your location.

Check your location information access in your smartphone, and then check your location within 500m from the venue.

 

📍 Where to get the DIGITAL STAMP

- Within 500m from the venue at the 'The Kasablanka Hall' in JAKARTA

(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)

 

Update the MUSIC NATION SMTOWN App first, and get the STAMP at the site!

🔗 DOWNLOAD: https://bit.ly/SMTOWN_APP

345[NOTICE] DIGITAL STAMP - 2024 aespa LIVE TOUR - SYNK : PARALLEL LINE in SINGAPORE with LOTTE DUTY FREE (July 20, 2024)2024/07/19

Hello.

This is SMTOWN.

 

『2024 aespa LIVE TOUR - SYNK : PARALLEL LINE in SINGAPORE  with LOTTE DUTY FREE』 will be held at the 'SINGAPORE INDOOR STADIUM' in SINGAPORE on July 20th, 2024.

 

The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification.

You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.

 

Please refer to the following details if you are attending the 『2024 aespa LIVE TOUR - SYNK : PARALLEL LINE in SINGAPORE  with LOTTE DUTY FREE』.

 

Thank you.

 

🕰️ Time & Date information to get the DIGITAL STAMP

- July 20th, 2024 (SAT) 09:00 - 23:50 (SGT)

※ Schedules above are subject to change due to various circumstances.

 

🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP

STEP 1. Update and sign in (Log in) to SMTOWN APP

STEP 2. Main > Hit ‘PASSPORT’ button

STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.

(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)

STEP 4. Click the ‘Location verification’ button and get the Stamp!

 

✔️ Guidance

When you receive an error when getting a ‘STAMP’, please check the detail as below.

1. Please check the network status in your mobile device.

If your smartphone data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.

2. Please check your location.

Check your location information access in your smartphone, and then check your location within 500m from the venue.

 

📍 Where to get the DIGITAL STAMP

- Within 500m from the venue at the 'SINGAPORE INDOOR STADIUM' in SINGAPORE

(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)

 

Update the MUSIC NATION SMTOWN App first, and get the STAMP at the site!

🔗 DOWNLOAD: https://bit.ly/SMTOWN_APP

344[NOTICE] DIGITAL STAMP - 2024 RIIZE FAN-CON 'RIIZING DAY' in SINGAPORE with LOTTE DUTY FREE (July 20, 2024)2024/07/19

Hello.

This is SMTOWN.

 

『2024 RIIZE FAN-CON 'RIIZING DAY' in SINGAPORE with LOTTE DUTY FREE』 will be held at the 'Singapore Expo Hall 7' in SINGAPORE on July 20th, 2024.

 

The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification.

You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.

 

Please refer to the following details if you are attending the 『2024 RIIZE FAN-CON 'RIIZING DAY' in SINGAPORE with LOTTE DUTY FREE』.

 

Thank you.

 

🕰️ Time & Date information to get the DIGITAL STAMP

- July 20th, 2024 (SAT) 09:00 - 23:50 (SGT)

※ Schedules above are subject to change due to various circumstances.

 

🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP

STEP 1. Update and sign in (Log in) to SMTOWN APP

STEP 2. Main > Hit ‘PASSPORT’ button

STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.

(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)

STEP 4. Click the ‘Location verification’ button and get the Stamp!

 

✔️ Guidance

When you receive an error when getting a ‘STAMP’, please check the detail as below.

1. Please check the network status in your mobile device.

If your smartphone data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.

2. Please check your location.

Check your location information access in your smartphone, and then check your location within 500m from the venue.

 

📍 Where to get the DIGITAL STAMP

- Within 500m from the venue at the 'Singapore Expo Hall 7' in SINGAPORE

(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)

 

Update the MUSIC NATION SMTOWN App first, and get the STAMP at the site!

🔗 DOWNLOAD: https://bit.ly/SMTOWN_APP

343[NOTICE] DIGITAL STAMP - 2024 SUHO CONCERT IN BANGKOK (July 20, 2024)2024/07/19

Hello.

This is SMTOWN.

 

『2024 SUHO CONCERT <SU:HOME> IN BANGKOK』 will be held at the “PARAGON HALL” in BANGKOK on July 20th, 2024.

 

The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification.

You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.

 

Please refer to the following details if you are attending the 『2024 SUHO CONCERT <SU:HOME> IN BANGKOK』.

 

Thank you.

 

🕰️ Time & Date information to get the DIGITAL STAMP

- July 20th, 2024(SAT) 09:00 - 23:50 (ICT)

※ Schedules above are subject to change due to various circumstances.

 

🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP

STEP 1. Update and sign in (Log in) to SMTOWN APP

STEP 2. Main > Hit ‘PASSPORT’ button

STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.

(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)

STEP 4. Click the ‘Location verification’ button and get the Stamp!

 

✔️ Guidance

When you receive an error when getting a ‘STAMP’, please check the detail as below.

1. Please check the network status in your mobile device.

If your smartphone data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.

2. Please check your location.

Check your location information access in your smartphone, and then check your location within 500m from the venue.

 

📍 Where to get the DIGITAL STAMP

- Within 500m from the venue at the “PARAGON HALL” in BANGKOK

(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)

 

Update the MUSIC NATION SMTOWN App first, and get the STAMP at the site!

🔗 DOWNLOAD: https://bit.ly/SMTOWN_APP

342[NOTICE] DIGITAL STAMP - 2024 SUHO CONCERT IN TAIPEI (July 13, 2024)2024/07/12

Hello.

This is SMTOWN.

 

『2024 SUHO CONCERT <SU:HOME> IN TAIPEI』 will be held at the “TAIPEI MUSIC CENTER” in TAIPEI on July 13th, 2024.

 

The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification.

You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.

 

Please refer to the following details if you are attending the 『2024 SUHO CONCERT <SU:HOME> IN TAIPEI』.

 

Thank you.

 

🕰️ Time & Date information to get the DIGITAL STAMP

- July 13th, 2024(SAT) 09:00 - 23:50 (CST)

※ Schedules above are subject to change due to various circumstances.

 

🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP

STEP 1. Update and sign in (Log in) to SMTOWN APP

STEP 2. Main > Hit ‘PASSPORT’ button

STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.

(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)

STEP 4. Click the ‘Location verification’ button and get the Stamp!

 

✔️ Guidance

When you receive an error when getting a ‘STAMP’, please check the detail as below.

1. Please check the network status in your mobile device.

If your smartphone data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.

2. Please check your location.

Check your location information access in your smartphone, and then check your location within 500m from the venue.

 

📍 Where to get the DIGITAL STAMP

- Within 500m from the venue at the “TAIPEI MUSIC CENTER” in TAIPEI

(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)

 

Update the MUSIC NATION SMTOWN App first, and get the STAMP at the site!

🔗 DOWNLOAD: https://bit.ly/SMTOWN_APP

341[NOTICE] DIGITAL STAMP - 2024 RIIZE FAN-CON 'RIIZING DAY' in MANILA (July 14, 2024)2024/07/12

Hello.

This is SMTOWN.

 

『2024 RIIZE FAN-CON 'RIIZING DAY' in MANILA』 will be held at the 'SMART ARANETA COLISEUM' in MANILA on July 14th, 2024.

 

The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification.

You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.

 

Please refer to the following details if you are attending the 『2024 RIIZE FAN-CON 'RIIZING DAY' in MANILA』.

 

Thank you.

 

🕰️ Time & Date information to get the DIGITAL STAMP

- July 14th, 2024 (SUN) 09:00 - 23:50 (PST)

※ Schedules above are subject to change due to various circumstances.

 

🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP

STEP 1. Update and sign in (Log in) to SMTOWN APP

STEP 2. Main > Hit ‘PASSPORT’ button

STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.

(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)

STEP 4. Click the ‘Location verification’ button and get the Stamp!

 

✔️ Guidance

When you receive an error when getting a ‘STAMP’, please check the detail as below.

1. Please check the network status in your mobile device.

If your smartphone data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.

2. Please check your location.

Check your location information access in your smartphone, and then check your location within 500m from the venue.

 

📍 Where to get the DIGITAL STAMP

- Within 500m from the venue at the 'SMART ARANETA COLISEUM' in MANILA

(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)

 

Update the MUSIC NATION SMTOWN App first, and get the STAMP at the site!

🔗 DOWNLOAD: https://bit.ly/SMTOWN_APP

340[NOTICE] DIGITAL STAMP - 2024 SUPER JUNIOR in SINGAPORE with LOTTE DUTY FREE (July 14, 2024)2024/07/12

Hello.

This is SMTOWN.

 

『2024 SUPER JUNIOR <SUPER SHOW SPIN-OFF: Halftime> in SINGAPORE with LOTTE DUTY FREE』 will be held at the 'SINGAPORE INDOOR STADIUM' in SINGAPORE on July 14th, 2024.

 

The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification.

You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.

 

Please refer to the following details if you are attending the 『2024 SUPER JUNIOR <SUPER SHOW SPIN-OFF: Halftime> in SINGAPORE with LOTTE DUTY FREE』.

 

Thank you.

 

🕰️ Time & Date information to get the DIGITAL STAMP

- July 14th, 2024 (SUN) 09:00 - 23:50 (SGT)

※ Schedules above are subject to change due to various circumstances.

 

🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP

STEP 1. Update and sign in (Log in) to SMTOWN APP

STEP 2. Main > Hit ‘PASSPORT’ button

STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.

(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)

STEP 4. Click the ‘Location verification’ button and get the Stamp!

 

✔️ Guidance

When you receive an error when getting a ‘STAMP’, please check the detail as below.

1. Please check the network status in your mobile device.

If your smartphone data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.

2. Please check your location.

Check your location information access in your smartphone, and then check your location within 500m from the venue.

 

📍 Where to get the DIGITAL STAMP

- Within 500m from the venue at the 'SINGAPORE INDOOR STADIUM' in SINGAPORE

(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)

 

Update the MUSIC NATION SMTOWN App first, and get the STAMP at the site!

🔗 DOWNLOAD: https://bit.ly/SMTOWN_APP