NOTICE
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No.SubjectDate
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NoticeSMTOWN 개인정보 처리방침 개정 공지 (2025.05.26)2025/04/25
SMTOWN 서비스를 이용하시는 회원 여러분께 '개인정보 처리방침' 개정에 대해 안내 드립니다.
아래 '개인정보 처리방침' 변경 사항을 확인하시고, 서비스 이용에 참고 부탁드립니다.
감사합니다.
1. 변경사유
비윤리행위 신고, 직장 내 괴롭힘/성희롱 신고 접수 및 처리결과 회신 기능의 효율성 제고
2. 변경사항
- 개인정보의 처리 및 보유 기간
현재) 비윤리행위 신고 시 제공한 개인정보는 신고 처리 결과 회신 후 회신일로부터 최대 6개월간 보관합니다.
변경) 비윤리행위 신고, 직장 내 괴롭힘/성희롱 신고 시 제공한 개인정보는 신고 처리 결과 회신 후 회신일로부터 최대 1년간 보관합니다.
- 개인정보의 처리 목적
현재) 비윤리행위 신고 접수 및 처리결과 회신
변경) 비윤리행위 신고, 직장 내 괴롭힘/성희롱 신고 접수 및 처리결과 회신
- 처리하는 개인정보 항목
현재)
필수: 이름, 이메일 주소
*서비스 이용 과정에서 방문기록, 입사지원 기록, 부정이용 기록, 단말기 정보(OS, 화면 사이즈, 기기고유 식별값) 등의 정보가 자동으로 생성되어 수집될 수 있습니다.
변경)
[실명 접수 시]
필수: 이름, 이메일 주소, 제보 내용
[익명 접수 시]
필수: 제보 내용
선택: 이메일 주소
*서비스 이용 과정에서 방문기록, 입사지원 기록, 부정이용 기록, 단말기 정보(OS, 화면 사이즈, 기기고유 식별값) 등의 정보가 자동으로 생성되어 수집될 수 있습니다.
3. 변경 일자
- 공고일: 2025년 4월 25일
- 개정 시행일: 2025년 5월 26일
4. 이의제기 및 문의
변경된 ‘개인정보처리방침’의 내용에 동의하지 않으실 경우 서비스 이용을 거부하실 수 있으며,
문의사항이 있으실 경우 고객센터(privacy@smtown.com)로 접수해 주시면 안내해 드리겠습니다.
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279[Announcement] DIGITAL STAMP - SMTOWN LIVE 2024 SMCU PALACE @TOKYO (Feb 21~22, 2024)2024/02/20
Hello.
This is SMTOWN.『SMTOWN LIVE 2024 SMCU PALACE @TOKYO』 will be held at the “TOKYO DOME (東京ドーム)” in JAPAN on February 21st to 22nd, 2024.
The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification.
You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.Please refer to the following details if you are attending the 『SMTOWN LIVE 2024 SMCU PALACE @TOKYO』.
Thank you.
🕰️ Time & Date information to get the DIGITAL STAMP
- February 21st, 2024 (WED) 09:00 - 23:50 (JST)
- February 22nd, 2024 (THU) 09:00 - 23:50 (JST)
※ Schedules above are subject to change due to various circumstances.
🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP
STEP 1. Update and sign in (Log in) to SMTOWN APP
STEP 2. Main > Hit ‘PASSPORT’ button
STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.
(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)
STEP 4. Click the ‘Location verification’ button and get the Stamp!✔️ Guidance
When you receive an error when getting a ‘STAMP’, please check the detail as below.
1. Please check the network status in your mobile device.
If your smartphone data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.
2. Please check your location.
Check your location information access in your smartphone, and then check your location within 500m from the venue.📍 Where to get the DIGITAL STAMP
- Within 500m from the venue at the “TOKYO DOME (東京ドーム)” in JAPAN
(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)Update the MUSIC NATION SMTOWN App first, and get the STAMP at the site!
🔗 DOWNLOAD: https://bit.ly/SMTOWN_APP -
278[Announcement] DIGITAL STAMP - SUPER JUNIOR-L.S.S. THE SHOW : Th3ee Guys in HONG KONG (Feb 17, 2024)2024/02/16
Hello.
This is SMTOWN.『SUPER JUNIOR-L.S.S. THE SHOW : Th3ee Guys in HONG KONG』 will be held at the “ASIAWORLD-EXPO, HALL 10” in HONG KONG on February 17th, 2024.
The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification.
You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.Please refer to the following details if you are attending the 『SUPER JUNIOR-L.S.S. THE SHOW : Th3ee Guys in HONG KONG』.
Thank you.
🕰️ Time & Date information to get the DIGITAL STAMP
- February 17th, 2024 (SAT) 09:00 - 23:50 (HKT)
※ Schedules above are subject to change due to various circumstances.
🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP
STEP 1. Update and sign in (Log in) to SMTOWN APP
STEP 2. Main > Hit ‘PASSPORT’ button
STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.
(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)
STEP 4. Click the ‘Location verification’ button and get the Stamp!✔️ Guidance
When you receive an error when getting a ‘STAMP’, please check the detail as below.
1. Please check the network status in your mobile device.
If your smartphone data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.
2. Please check your location.
Check your location information access in your smartphone, and then check your location within 500m from the venue.📍 Where to get the DIGITAL STAMP
- Within 500m from the venue at the “ASIAWORLD-EXPO, HALL 10” in HONG KONG
(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)Update the MUSIC NATION SMTOWN App first, and get the STAMP at the site!
🔗 DOWNLOAD: https://bit.ly/SMTOWN_APP -
277[Announcement] DIGITAL STAMP - 2024 TEN FIRST FAN-CON [1001] (Feb 16~17, 2024)2024/02/15
Hello.
This is SMTOWN.『2024 TEN FIRST FAN-CON [1001]』 will be held at the “YES24 LIVE HALL” in Seoul on February 16th to 17th, 2024.
The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification.
You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.Please refer to the following details if you are attending the 『2024 TEN FIRST FAN-CON [1001]』.
Thank you.
🕰️ Time & Date information to get the DIGITAL STAMP
- February 16th, 2024 (FRI) 09:00 - 23:50 (KST)
- February 17th, 2024 (SAT) 09:00 - 23:50 (KST)
※ Schedules above are subject to change due to various circumstances.
🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP
STEP 1. Update and sign in (Log in) to SMTOWN APP
STEP 2. Main > Hit ‘PASSPORT’ button
STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.
(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)
STEP 4. Click the ‘Location verification’ button and get the Stamp!✔️ Guidance
When you receive an error when getting a ‘STAMP’, please check the detail as below.
1. Please check the network status in your mobile device.
If your smartphone data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.
2. Please check your location.
Check your location information access in your smartphone, and then check your location within 500m from the venue.📍 Where to get the DIGITAL STAMP
- Within 500m from the venue at the “YES24 LIVE HALL” in Seoul, Korea
(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)Update the MUSIC NATION SMTOWN App first, and get the STAMP at the site!
🔗 DOWNLOAD: https://bit.ly/SMTOWN_APP -
276[Announcement] DIGITAL STAMP - 2024 B-day PARTY - MAX CHANGMIN [I AM] (Feb 16, 2024)2024/02/15
Hello.
This is SMTOWN.『2024 B-day PARTY - MAX CHANGMIN [I AM]』 will be held at the “MYUNGHWA LIVE HALL” in SEOUL on February 16th, 2024.
The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification.
You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.Please refer to the following details if you are attending the 『2024 B-day PARTY - MAX CHANGMIN [I AM]』.
Thank you.
🕰️ Time & Date information to get the DIGITAL STAMP
- February 16th, 2024 (FRI) 09:00 - 23:50 (KST)
※ Schedules above are subject to change due to various circumstances.
🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP
STEP 1. Update and sign in (Log in) to SMTOWN APP
STEP 2. Main > Hit ‘PASSPORT’ button
STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.
(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)
STEP 4. Click the ‘Location verification’ button and get the Stamp!✔️ Guidance
When you receive an error when getting a ‘STAMP’, please check the detail as below.
1. Please check the network status in your mobile device.
If your smartphone data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.
2. Please check your location.
Check your location information access in your smartphone, and then check your location within 500m from the venue.📍 Where to get the DIGITAL STAMP
- Within 500m from the venue at the ‘MYUNGHWA LIVE HALL’ in SEOUL
(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)Update the MUSIC NATION SMTOWN App first, and get the STAMP at the site!
🔗 DOWNLOAD: https://bit.ly/SMTOWN_APP -
275[Announcement] DIGITAL STAMP - 2024 B-DAY PARTY - JAEHYUN [TO MY VALENTINE BOY] (Feb 14, 2024)2024/02/13
Hello.
This is SMTOWN.『2024 B-DAY PARTY - JAEHYUN [TO MY VALENTINE BOY]』 will be held at the “BLUESQUARE MASTERCARD HALL” in SEOUL on February 14th, 2024.
The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification.
You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.Please refer to the following details if you are attending the 『2024 B-DAY PARTY - JAEHYUN [TO MY VALENTINE BOY]』.
Thank you.
🕰️ Time & Date information to get the DIGITAL STAMP
- February 14th, 2024 (WED) 09:00 - 23:50 (KST)
※ Schedules above are subject to change due to various circumstances.
🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP
STEP 1. Update and sign in (Log in) to SMTOWN APP
STEP 2. Main > Hit ‘PASSPORT’ button
STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.
(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)
STEP 4. Click the ‘Location verification’ button and get the Stamp!✔️ Guidance
When you receive an error when getting a ‘STAMP’, please check the detail as below.
1. Please check the network status in your mobile device.
If your smartphone data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.
2. Please check your location.
Check your location information access in your smartphone, and then check your location within 500m from the venue.📍 Where to get the DIGITAL STAMP
- Within 500m from the venue at the ‘BLUESQUARE MASTERCARD HALL’ in SEOUL
(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)Update the MUSIC NATION SMTOWN App first, and get the STAMP at the site!
🔗 DOWNLOAD: https://bit.ly/SMTOWN_APP -
274[Announcement] DIGITAL STAMP - YOONA FAN MEETING TOUR : YOONITE in YOKOHAMA (Feb 12, 2024)2024/02/11
Hello.
This is SMTOWN.『YOONA FAN MEETING TOUR : YOONITE in YOKOHAMA』 will be held at the “PACIFICO YOKOHAMA” in JAPAN YOKOHAMA on February 12th, 2024.
The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification.
You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.Please refer to the following details if you are attending the 『YOONA FAN MEETING TOUR : YOONITE in YOKOHAMA』.
Thank you.
🕰️ Time & Date information to get the DIGITAL STAMP
- February 12th, 2024 (MON) 09:00 - 23:50 (JST)
※ Schedules above are subject to change due to various circumstances.
🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP
STEP 1. Update and sign in (Log in) to SMTOWN APP
STEP 2. Main > Hit ‘PASSPORT’ button
STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.
(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)
STEP 4. Click the ‘Location verification’ button and get the Stamp!✔️ Guidance
When you receive an error when getting a ‘STAMP’, please check the detail as below.
1. Please check the network status in your mobile device.
If your smartphone data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.
2. Please check your location.
Check your location information access in your smartphone, and then check your location within 500m from the venue.📍 Where to get the DIGITAL STAMP
- Within 500m from the venue at the ‘PACIFICO YOKOHAMA’ in JAPAN YOKOHAMA
(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)Update the MUSIC NATION SMTOWN App first, and get the STAMP at the site!
🔗 DOWNLOAD: https://bit.ly/SMTOWN_APP -
273[Announcement] DIGITAL STAMP - NCT 127 3RD TOUR ‘NEO CITY : JAPAN - THE UNITY’ IN OSAKA (Feb 10~11, 2024)2024/02/08
Hello.
This is SMTOWN.『NCT 127 3RD TOUR ‘NEO CITY : JAPAN - THE UNITY’ IN OSAKA』 will be held at the “KYOCERA DOME OSAKA (京セラドーム大阪)” in OSAKA on February 10th to 11th, 2024.
The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification.
You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.Please refer to the following details if you are attending the 『NCT 127 3RD TOUR ‘NEO CITY : JAPAN - THE UNITY’ IN OSAKA』.
Thank you.
🕰️ Time & Date information to get the DIGITAL STAMP
- February 10th, 2024 (SAT) 09:00 - 23:50 (JST)
- February 11th, 2024 (SUN) 09:00 - 23:50 (JST)
※ Schedules above are subject to change due to various circumstances.
🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP
STEP 1. Update and sign in (Log in) to SMTOWN APP
STEP 2. Main > Hit ‘PASSPORT’ button
STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.
(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)
STEP 4. Click the ‘Location verification’ button and get the Stamp!✔️ Guidance
When you receive an error when getting a ‘STAMP’, please check the detail as below.
1. Please check the network status in your mobile device.
If your smartphone data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.
2. Please check your location.
Check your location information access in your smartphone, and then check your location within 500m from the venue.📍 Where to get the DIGITAL STAMP
- Within 500m from the venue at the “KYOCERA DOME OSAKA (京セラドーム大阪)” in OSAKA
(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)Update the MUSIC NATION SMTOWN App first, and get the STAMP at the site!
🔗 DOWNLOAD: https://bit.ly/SMTOWN_APP -
272[Announcement] DIGITAL STAMP - 2024 B-day PARTY - JOHNNY&JUNGWOO [WANGWANGS’ DOL ZANCHI] (Feb 7, 2024)2024/02/06
Hello.
This is SMTOWN.『2024 B-day PARTY - JOHNNY&JUNGWOO [WANGWANGS’ DOL ZANCHI]』 will be held at the “BLUESQUARE MASTERCARD HALL” in SEOUL on February 7th, 2024.
The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification.
You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.Please refer to the following details if you are attending the 『2024 B-day PARTY - JOHNNY&JUNGWOO [WANGWANGS’ DOL ZANCHI]』.
Thank you.
🕰️ Time & Date information to get the DIGITAL STAMP
- February 7th, 2024 (WED) 09:00 - 23:50 (KST)
※ Schedules above are subject to change due to various circumstances.
🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP
STEP 1. Update and sign in (Log in) to SMTOWN APP
STEP 2. Main > Hit ‘PASSPORT’ button
STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.
(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)
STEP 4. Click the ‘Location verification’ button and get the Stamp!✔️ Guidance
When you receive an error when getting a ‘STAMP’, please check the detail as below.
1. Please check the network status in your mobile device.
If your smartphone data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.
2. Please check your location.
Check your location information access in your smartphone, and then check your location within 500m from the venue.📍 Where to get the DIGITAL STAMP
- Within 500m from the venue at the ‘BLUESQUARE MASTERCARD HALL’ in SEOUL
(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)Update the MUSIC NATION SMTOWN App first, and get the STAMP at the site!
🔗 DOWNLOAD: https://bit.ly/SMTOWN_APP -
271[Announcement] DIGITAL STAMP - 2024 B-day PARTY - SEULGI [SEULGIROWOON HAPPY DAY] (Feb 7, 2024)2024/02/06
Hello.
This is SMTOWN.『2024 B-day PARTY - SEULGI [SEULGIROWOON HAPPY DAY]』 will be held at the “MYUNGHWA LIVE HALL” in SEOUL on February 7th, 2024.
The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification.
You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.Please refer to the following details if you are attending the 『2024 B-day PARTY - SEULGI [SEULGIROWOON HAPPY DAY]』.
Thank you.
🕰️ Time & Date information to get the DIGITAL STAMP
- February 7th, 2024 (WED) 09:00 - 23:50 (KST)
※ Schedules above are subject to change due to various circumstances.
🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP
STEP 1. Update and sign in (Log in) to SMTOWN APP
STEP 2. Main > Hit ‘PASSPORT’ button
STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.
(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)
STEP 4. Click the ‘Location verification’ button and get the Stamp!✔️ Guidance
When you receive an error when getting a ‘STAMP’, please check the detail as below.
1. Please check the network status in your mobile device.
If your smartphone data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.
2. Please check your location.
Check your location information access in your smartphone, and then check your location within 500m from the venue.📍 Where to get the DIGITAL STAMP
- Within 500m from the venue at the ‘MYUNGHWA LIVE HALL’ in SEOUL
(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)Update the MUSIC NATION SMTOWN App first, and get the STAMP at the site!
🔗 DOWNLOAD: https://bit.ly/SMTOWN_APP -
270[Announcement] DIGITAL STAMP - 2024 B-day PARTY - U-KNOW [U-KNOW AWARD] (Feb 6, 2024)2024/02/05
Hello.
This is SMTOWN.『2024 B-day PARTY - U-KNOW [U-KNOW AWARD]』 will be held at the “MYUNGHWA LIVE HALL” in SEOUL on February 6th, 2024.
The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification.
You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.Please refer to the following details if you are attending the 『2024 B-day PARTY - U-KNOW [U-KNOW AWARD]』.
Thank you.
🕰️ Time & Date information to get the DIGITAL STAMP
- February 6th, 2024 (TUE) 09:00 - 23:50 (KST)
※ Schedules above are subject to change due to various circumstances.
🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP
STEP 1. Update and sign in (Log in) to SMTOWN APP
STEP 2. Main > Hit ‘PASSPORT’ button
STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.
(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)
STEP 4. Click the ‘Location verification’ button and get the Stamp!✔️ Guidance
When you receive an error when getting a ‘STAMP’, please check the detail as below.
1. Please check the network status in your mobile device.
If your smartphone data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.
2. Please check your location.
Check your location information access in your smartphone, and then check your location within 500m from the venue.📍 Where to get the DIGITAL STAMP
- Within 500m from the venue at the ‘MYUNGHWA LIVE HALL’ in SEOUL
(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)Update the MUSIC NATION SMTOWN App first, and get the STAMP at the site!
🔗 DOWNLOAD: https://bit.ly/SMTOWN_APP