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NoticeSMTOWN 개인정보 처리방침 개정 공지2025/02/21

SMTOWN 서비스를 이용하시는 회원 여러분께 '개인정보 처리방침' 개정에 대해 안내 드립니다.

 

아래 '개인정보 처리방침' 변경 사항을 확인하시고, 서비스 이용에 참고 부탁드립니다.

 

감사합니다.

 

1. 변경사유

 

서비스별로 파편화된 개인정보 처리방침 일원화 및 관련 법 개정 등 반영하여 변경

 

2. 주요 변경사항

 

관련 법 개정 및 개인정보보호위원회의 개인정보 처리방침 작성지침(2024. 4. 개정)을 반영하여 문구 추가 및 변경, 개인정보보호책임자 변경 등이 이루어졌습니다.

 

<세부 사항>

 

-추가 사항

개인정보처리방침의 의의, 만 14세 미만 아동의 개인정보 처리에 관한 사항, 개인정보의 국외 수집 및 이전에 관한 사항, 정보주체 및 법정대리인의 권리ㆍ의무 및 행사방법에 관한 사항, 개인정보의 추가적인 이용ㆍ제공, 개인위치정보의 처리

 

-변경 사항

개인정보의 처리 목적 일부 변경, 처리하는 개인정보 항목 일부 변경(불필요한 수집 항목 삭제 등), 개인정보의 처리 및 보유 기간 일부 변경, 개인정보의 제3자 제공에 관한 사항 일부 변경, 개인정보의 기술적/관리적 보호 대책 일부 변경, 개인정보 보호책임자 및 담당자 변경, 이용자의 권익침해에 대한 구제방법 일부 변경

 

3. 변경 일자

 

- 공지 게재일: 2025년 2월 21일

- 개정 시행: 2025년 2월 28일

 

4. 이의제기 및 문의

 

변경된 ‘개인정보처리방침’의 내용에 동의하지 않으실 경우 회원 탈퇴를 요청하실 수 있으며,

문의사항이 있으실 경우 고객센터로 접수해 주시면 안내해 드리겠습니다.

307[Announcement] DIGITAL STAMP - LUCAS FANCON TOUR IN ASIA - JAKARTA (May 11, 2024)2024/05/10

Hello.

This is SMTOWN.

 

『LUCAS FANCON TOUR IN ASIA <FIAT LUX : 熙> - JAKARTA』 will be held at the “KASABLANKA HALL” in JAKARTA on May 11th, 2024.

 

The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification. 

You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.

 

Please refer to the following details if you are attending the 『LUCAS FANCON TOUR IN ASIA <FIAT LUX : 熙> - JAKARTA』.

 

Thank you.

 

🕰️ Time & Date information to get the DIGITAL STAMP

- May 11th, 2024 (SAT) 09:00 - 23:50 (WIB)

※ Schedules above are subject to change due to various circumstances.

 

🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP

STEP 1. Update and sign in (Log in) to SMTOWN APP 

STEP 2. Main > Hit ‘PASSPORT’ button 

STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.

(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)

STEP 4. Click the ‘Location verification’ button and get the Stamp!

 

✔️ Guidance 

When you receive an error when getting a ‘STAMP’, please check the detail as below.

1. Please check the network status in your mobile device. 

If your smartphone data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.

2. Please check your location.

Check your location information access in your smartphone, and then check your location within 500m from the venue.

 

📍 Where to get the DIGITAL STAMP

- Within 500m from the venue at the ‘KASABLANKA HALL’ in JAKARTA

(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)

 

Update the MUSIC NATION SMTOWN App first, and get the STAMP at the site!

🔗 DOWNLOAD: https://bit.ly/SMTOWN_APP 

306[Announcement] DIGITAL STAMP - 2024 RIIZE FAN-CON ‘RIIZING DAY’ in TOKYO (May 11~12, 2024)2024/05/10

Hello.

This is SMTOWN.

 

『2024 RIIZE FAN-CON ‘RIIZING DAY’ in TOKYO』 will be held at the “Yoyogi National Stadium 1st Gymnasium” in TOKYO on May 11th to 12th, 2024.

 

The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification. 

You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.

 

Please refer to the following details if you are attending the 『2024 RIIZE FAN-CON ‘RIIZING DAY’ in TOKYO』.

 

Thank you.

 

🕰️ Time & Date information to get the DIGITAL STAMP

- May 11th, 2024 (SAT) 09:00 - 23:50 (JST)

- May 12th, 2024 (SUN) 09:00 - 23:50 (JST)

※ Schedules above are subject to change due to various circumstances.

 

🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP

STEP 1. Update and sign in (Log in) to SMTOWN APP 

STEP 2. Main > Hit ‘PASSPORT’ button 

STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.

(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)

STEP 4. Click the ‘Location verification’ button and get the Stamp!

 

✔️ Guidance 

When you receive an error when getting a ‘STAMP’, please check the detail as below.

1. Please check the network status in your mobile device. 

If your smartphone data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.

2. Please check your location.

Check your location information access in your smartphone, and then check your location within 500m from the venue.

 

📍 Where to get the DIGITAL STAMP

- Within 500m from the venue at the “Yoyogi National Stadium 1st Gymnasium” in JAPAN

(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)

 

Update the MUSIC NATION SMTOWN App first, and get the STAMP at the site!

🔗 DOWNLOAD: https://bit.ly/SMTOWN_APP 

305[Announcement] DIGITAL STAMP - 2024 NCT DREAM WORLD TOUR 〈THE DREAM SHOW 3：DREAM（）SCAPE〉 in JAPAN (May 11~12, 2024)2024/05/10

Hello.

This is SMTOWN.

 

『2024 NCT DREAM WORLD TOUR 〈THE DREAM SHOW 3：DREAM（）SCAPE〉 in JAPAN』 will be held at the “KYOCERA DOME OSAKA” in JAPAN on May 11th to 12th, 2024.

 

The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification. 

You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.

 

Please refer to the following details if you are attending the 『2024 NCT DREAM WORLD TOUR 〈THE DREAM SHOW 3：DREAM（）SCAPE〉 in JAPAN』.

 

Thank you.

 

🕰️ Time & Date information to get the DIGITAL STAMP

- May 11th, 2024 (SAT) 09:00 - 23:50 (JST)

- May 12th, 2024 (SUN) 09:00 - 23:50 (JST)

※ Schedules above are subject to change due to various circumstances.

 

🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP

STEP 1. Update and sign in (Log in) to SMTOWN APP 

STEP 2. Main > Hit ‘PASSPORT’ button 

STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.

(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)

STEP 4. Click the ‘Location verification’ button and get the Stamp!

 

✔️ Guidance 

When you receive an error when getting a ‘STAMP’, please check the detail as below.

1. Please check the network status in your mobile device. 

If your smartphone data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.

2. Please check your location.

Check your location information access in your smartphone, and then check your location within 500m from the venue.

 

📍 Where to get the DIGITAL STAMP

- Within 500m from the venue at the “KYOCERA DOME OSAKA” in JAPAN

(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)

 

Update the MUSIC NATION SMTOWN App first, and get the STAMP at the site!

🔗 DOWNLOAD: https://bit.ly/SMTOWN_APP 

304[Announcement] DIGITAL STAMP - 2024 RIIZE FAN-CON ‘RIIZING DAY’ in SEOUL (May 4~5, 2024)2024/05/03

Hello.

This is SMTOWN.

 

『2024 RIIZE FAN-CON ‘RIIZING DAY’ in SEOUL』 will be held at the “Jamsil Indoor Stadium” in Seoul on May 4th to 5th, 2024.

 

The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification. 

You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.

 

Please refer to the following details if you are attending the 『2024 RIIZE FAN-CON ‘RIIZING DAY’ in SEOUL』.

 

Thank you.

 

🕰️ Time & Date information to get the DIGITAL STAMP

- May 4th, 2024 (SAT) 09:00 - 23:50 (KST)

- May 5th, 2024 (SUN) 09:00 - 23:50 (KST)

※ Schedules above are subject to change due to various circumstances.

 

🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP

STEP 1. Update and sign in (Log in) to SMTOWN APP 

STEP 2. Main > Hit ‘PASSPORT’ button 

STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.

(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)

STEP 4. Click the ‘Location verification’ button and get the Stamp!

 

✔️ Guidance 

When you receive an error when getting a ‘STAMP’, please check the detail as below.

1. Please check the network status in your mobile device. 

If your smartphone data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.

2. Please check your location.

Check your location information access in your smartphone, and then check your location within 500m from the venue.

 

📍 Where to get the DIGITAL STAMP

- Within 500m from the venue at the “Jamsil Indoor Stadium” in Seoul

(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)

 

Update the MUSIC NATION SMTOWN App first, and get the STAMP at the site!

🔗 DOWNLOAD: https://bit.ly/SMTOWN_APP 

303[Announcement] DIGITAL STAMP - 2024 NCT DREAM WORLD TOUR 〈THE DREAM SHOW 3：DREAM（）SCAPE〉 (May 15~17, 2024)2024/04/30

Hello.

This is SMTOWN.

 

『2024 NCT DREAM WORLD TOUR 〈THE DREAM SHOW 3：DREAM（）SCAPE〉』 will be held at the “GOCHEOK SKY DOME” in SEOUL on May 2nd to 4th, 2024.

 

The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification. 

You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.

 

Please refer to the following details if you are attending the 『2024 NCT DREAM WORLD TOUR 〈THE DREAM SHOW 3：DREAM（）SCAPE〉』.

 

Thank you.

 

🕰️ Time & Date information to get the DIGITAL STAMP

- May 2nd, 2024 (THU) 09:00 - 23:50 (KST)

- May 3rd, 2024 (FRI) 09:00 - 23:50 (KST)

- May 4th, 2024 (SAT) 09:00 - 23:50 (KST)

※ Schedules above are subject to change due to various circumstances.

 

🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP

STEP 1. Update and sign in (Log in) to SMTOWN APP 

STEP 2. Main > Hit ‘PASSPORT’ button 

STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.

(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)

STEP 4. Click the ‘Location verification’ button and get the Stamp!

 

✔️ Guidance 

When you receive an error when getting a ‘STAMP’, please check the detail as below.

1. Please check the network status in your mobile device. 

If your smartphone data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.

2. Please check your location.

Check your location information access in your smartphone, and then check your location within 500m from the venue.

 

📍 Where to get the DIGITAL STAMP

- Within 500m from the venue at the “GOCHEOK SKY DOME” in SEOUL

(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)

 

Update the MUSIC NATION SMTOWN App first, and get the STAMP at the site!

🔗 DOWNLOAD: https://bit.ly/SMTOWN_APP 

302[Announcement] DIGITAL STAMP - 2024 TEN FIRST FAN-CON [1001] IN JAPAN (April 23~25, 2024)2024/04/23

Hello.

This is SMTOWN.

 

『2024 TEN FIRST FAN-CON [1001] IN JAPAN』 will be held at the Nagoya, Osaka, and Tokyo in JAPAN on April 23th~25th, 2024.

 

The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification. 

You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.

 

Please refer to the following details if you are attending the 『2024 TEN FIRST FAN-CON [1001] IN JAPAN』.

 

Thank you.

 

🕰️ Time & Date information & Venue to get the DIGITAL STAMP 

1. NAGOYA 

- Date: April 23th, 2024 (TUE) 09:00 - 23:50 (JST)

- Venue: Within 500m from the venue at the “Zepp Nagoya” in Nagoya

 

2. OSAKA

- Date: April 24th, 2024 (WED) 09:00 - 23:50 (JST)

- Venue: Within 500m from the venue at the “Zepp Namba(OSAKA)” in OSAKA

 

3. TOKYO

- Date: April 25th, 2024 (THU) 09:00 - 23:50 (JST)

- Venue: Within 500m from the venue at the “Zepp Divercity” in TOKYO

 

※ Schedules above are subject to change due to various circumstances.

Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP

 

🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP

STEP 1. Update and sign in (Log in) to SMTOWN APP 

STEP 2. Main > Hit ‘PASSPORT’ button 

STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.

(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)

STEP 4. Click the ‘Location verification’ button and get the Stamp!

 

✔️ Guidance 

When you receive an error when getting a ‘STAMP’, please check the detail as below.

1. Please check the network status in your mobile device. 

If your smartphone data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.

2. Please check your location.

Check your location information access in your smartphone, and then check your location within 500m from the venue.

 

Update the MUSIC NATION SMTOWN App first, and get the STAMP at the site!

🔗 DOWNLOAD: https://bit.ly/SMTOWN_APP 

301[Announcement] DIGITAL STAMP - SUPER JUNIOR-L.S.S. THE SHOW : Th3ee Guys in TAIPEI (April 20, 2024)2024/04/19

Hello.

This is SMTOWN.

 

『SUPER JUNIOR-L.S.S. THE SHOW : Th3ee Guys in TAIPEI』 will be held at the “NTSU ARENA (LINKOU ARENA)” in TAIPEI on April 20th, 2024.

 

The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification. 

You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.

 

Please refer to the following details if you are attending the 『SUPER JUNIOR-L.S.S. THE SHOW : Th3ee Guys in TAIPEI』.

 

Thank you.

 

🕰️ Time & Date information to get the DIGITAL STAMP

- April 20th, 2024 (SAT) 09:00 - 23:50 (CST)

※ Schedules above are subject to change due to various circumstances.

 

🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP

STEP 1. Update and sign in (Log in) to SMTOWN APP 

STEP 2. Main > Hit ‘PASSPORT’ button 

STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.

(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)

STEP 4. Click the ‘Location verification’ button and get the Stamp!

 

✔️ Guidance 

When you receive an error when getting a ‘STAMP’, please check the detail as below.

1. Please check the network status in your mobile device. 

If your smartphone data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.

2. Please check your location.

Check your location information access in your smartphone, and then check your location within 500m from the venue.

 

📍 Where to get the DIGITAL STAMP

- Within 500m from the venue at the ‘NTSU ARENA (LINKOU ARENA)’ in TAIPEI

(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)

 

Update the MUSIC NATION SMTOWN App first, and get the STAMP at the site!

🔗 DOWNLOAD: https://bit.ly/SMTOWN_APP 

300[Announcement] DIGITAL STAMP - 2024 TVXQ! CONCERT [20&2] IN JAKARTA (April 20, 2024)2024/04/19

Hello.

This is SMTOWN.

 

『2024 TVXQ! CONCERT [20&2] IN JAKARTA』 will be held at the “ICE BSD CITY HALL 5” in JAKARTA on April 20th, 2024.

 

The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification. 

You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.

 

Please refer to the following details if you are attending the 『2024 TVXQ! CONCERT [20&2] IN JAKARTA』.

 

Thank you.

 

🕰️ Time & Date information to get the DIGITAL STAMP

- April 20th, 2024 (SAT) 09:00 - 23:50 (WIB)

※ Schedules above are subject to change due to various circumstances.

 

🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP

STEP 1. Update and sign in (Log in) to SMTOWN APP 

STEP 2. Main > Hit ‘PASSPORT’ button 

STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.

(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)

STEP 4. Click the ‘Location verification’ button and get the Stamp!

 

✔️ Guidance 

When you receive an error when getting a ‘STAMP’, please check the detail as below.

1. Please check the network status in your mobile device. 

If your smartphone data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.

2. Please check your location.

Check your location information access in your smartphone, and then check your location within 500m from the venue.

 

📍 Where to get the DIGITAL STAMP

- Within 500m from the venue at the ‘ICE BSD CITY HALL 5’ in JAKARTA

(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)

 

Update the MUSIC NATION SMTOWN App first, and get the STAMP at the site!

🔗 DOWNLOAD: https://bit.ly/SMTOWN_APP 

299[NOTICE] DIGITAL STAMP - 2024 EXO FAN MEETING : ONE (April 14th, 2024)2024/04/12

Hello.

This is SMTOWN.

 

『2024 EXO FAN MEETING : ONE』 will be held at the “INSPIRE ARENA” in KOREA on April 14th, 2024.

 

The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification. 

You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.

 

Please refer to the following details if you are attending the 『2024 EXO FAN MEETING : ONE』.

 

Thank you.

 

🕰️ Time & Date information to get the DIGITAL STAMP

- April 14th, 2024 (SUN) 09:00 - 23:50 (KST)

※ Schedules above are subject to change due to various circumstances.

 

🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP

STEP 1. Update and sign in (Log in) to SMTOWN APP 

STEP 2. Main > Hit ‘PASSPORT’ button 

STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.

(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)

STEP 4. Click the ‘Location verification’ button and get the Stamp!

 

✔️ Guidance 

When you receive an error when getting a ‘STAMP’, please check the detail as below.

1. Please check the network status in your mobile device. 

If your smartphone data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.

2. Please check your location.

Check your location information access in your smartphone, and then check your location within 500m from the venue.

 

📍 Where to get the DIGITAL STAMP

- Within 500m from the venue at the INSPIRE ARENA in KOREA

(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)

 

Update the MUSIC NATION SMTOWN App first, and get the STAMP at the site!

🔗 DOWNLOAD: https://bit.ly/SMTOWN_APP 

298[Announcement] DIGITAL STAMP - SUPER JUNIOR-L.S.S. THE SHOW : Th3ee Guys in BANGKOK (April 6, 2024)2024/04/05

Hello.

This is SMTOWN.

 

『SUPER JUNIOR-L.S.S. THE SHOW : Th3ee Guys in BANGKOK』 will be held at the “UNION HALL 2, UNION MALL” in BANGKOK on April 6th, 2024.

 

The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification. 

You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.

 

Please refer to the following details if you are attending the 『SUPER JUNIOR-L.S.S. THE SHOW : Th3ee Guys in BANGKOK』.

 

Thank you.

 

🕰️ Time & Date information to get the DIGITAL STAMP

- April 6th, 2024 (SAT) 09:00 - 23:50 (ICT)

※ Schedules above are subject to change due to various circumstances.

 

🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP

STEP 1. Update and sign in (Log in) to SMTOWN APP 

STEP 2. Main > Hit ‘PASSPORT’ button 

STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.

(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)

STEP 4. Click the ‘Location verification’ button and get the Stamp!

 

✔️ Guidance

When you receive an error when getting a ‘STAMP’, please check the detail as below.

1. Please check the network status in your mobile device. 

If your smartphone data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.

2. Please check your location.

Check your location information access in your smartphone, and then check your location within 500m from the venue.

 

📍 Where to get the DIGITAL STAMP

- Within 500m from the venue at the “UNION HALL 2, UNION MALL” in BANGKOK

(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)

 

Update the MUSIC NATION SMTOWN App first, and get the STAMP at the site!

🔗 DOWNLOAD: https://bit.ly/SMTOWN_APP