Hello, this is SMTOWN.
The <3D Character Interactive Service>, originally part of the 2026 SEASON’S GREETINGS - Special Edition released last December, is finally launching!
We appreciate your patience. Please refer to the detailed instructions below to begin your special experience with your artist's character.
📅 Service Launch Schedule
aespa: Monday, March 23, 2026, at 12:00 (KST)
RIIZE: Monday, March 30, 2026, at 12:00 (KST)
Eligible Products: 2026 SEASON’S GREETINGS - Special Edition (aespa / RIIZE)
🎮 How to Use
1. Check the code on the back of the ‘3D INTERACTIVE CHARACTER CARD’ included in your package.
2. Access the service URL for each artist provided below.
3. Click the [Start] button and enter the code on your card. (Please note that there may be a waiting queue if traffic is high.)
4. Select the character you want to talk to and enjoy the interactive service!
⚠️ Important Notes
• Code Management: One code is provided per package. Codes cannot be reissued if lost, so please keep them safe.
• Service Access: Each code is valid for up to 3 hours of access.
• Service Period: This service will be available until December 31, 2026, 23:59 (KST).
• Supported Languages: Korean and English
• Response Accuracy: Character responses are system-generated and do not represent the actual views or facts of the artists.
• Chat Etiquette: Access may be restricted if you use slanderous or inappropriate language
toward the artist or others.
• Privacy: Conversation data may be used for research to improve the service. Please
refrain from entering sensitive personal information.
🔗 Service URL
• aespa: https://2026seasonsgreetings.com/aespa/
• RIIZE: https://2026seasonsgreetings.com/riize/
📧 Service Inquiries
If you encounter any errors or have questions, please contact us through the channel below.
Contact Us:
- Technical & System Inquiries: support@perso.co.kr
- Product Inquiries: Please contact your place of purchase
Hello,
This is SMTOWN.
To provide a more stable service, a system maintenance is scheduled as follows.
During the maintenance period, all login services on the SMTOWN website and app will be temporarily unavailable.
※ The end time may change depending on the maintenance progress.
We apologize for any inconvenience this may cause and appreciate your understanding.
SMTOWN will continue to strive to provide a smoother and better user experience.
Thank you.
Hello, this is SMTOWN.
We have completed the fix for the issue with the digital stamp issuance button.
Please force close and restart the app to use the service normally.
We sincerely apologize once again for the inconvenience caused while using our service.
SMTOWN will continue to make efforts to provide smooth service and a better service experience.
Thank you.
Hello, this is SMTOWN.
We have completed issuing the stamp for members who were unable to receive the ‘SUPER JUNIOR 20th Anniversary TOUR <SUPER SHOW 10> in MEXICO CITY (2025.10.12. CST)’ stamp because it was not available properly.
Please force close and restart the app to check the issued stamp.
We sincerely apologize once again for the inconvenience caused while using our service.
SMTOWN will continue to make efforts to provide smooth service and a better service experience.
Thank you.
Hello.
This is SMTOWN.
『2024 DOYOUNG CONCERT [Dear Youth, ]』 will be held at the “KYUNG HEE UNIVERSITY GRAND PEACE PALACE” in SEOUL on May 25th to 27th, 2024.
The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification.
You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.
Please refer to the following details if you are attending the 『2024 DOYOUNG CONCERT [Dear Youth, ]』.
Thank you.
🕰️ Time & Date information to get the DIGITAL STAMP
- May 25th, 2024 (SAT) 09:00 - 23:50 (KST)
- May 26th, 2024 (SUN) 09:00 - 23:50 (KST)
- May 27th, 2024 (MON) 09:00 - 23:50 (KST)
※ Schedules above are subject to change due to various circumstances.
🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP
STEP 1. Update and sign in (Log in) to SMTOWN APP
STEP 2. Main > Hit ‘PASSPORT’ button
STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.
(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)
STEP 4. Click the ‘Location verification’ button and get the Stamp!
✔️ Guidance
When you receive an error when getting a ‘STAMP’, please check the detail as below.
1. Please check the network status in your mobile device.
If your smartphone data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.
2. Please check your location.
Check your location information access in your smartphone, and then check your location within 500m from the venue.
📍 Where to get the DIGITAL STAMP
- Within 500m from the venue at the ‘KYUNG HEE UNIVERSITY GRAND PEACE PALACE’ in KOREA
(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)
Update the MUSIC NATION SMTOWN App first, and get the STAMP at the site!
🔗 DOWNLOAD: https://bit.ly/SMTOWN_APP
Hello.
This is SMTOWN.
『2024 SUHO CONCERT <SU:HOME>』 will be held at the “OLYMPIC HALL” in SEOUL on May 25th to 26th, 2024.
The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification.
You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.
Please refer to the following details if you are attending the 『2024 SUHO CONCERT <SU:HOME>』.
Thank you.
🕰️ Time & Date information to get the DIGITAL STAMP
- May 25th, 2024 (SAT) 09:00 - 23:50 (KST)
- May 26th, 2024 (SUN) 09:00 - 23:50 (KST)
※ Schedules above are subject to change due to various circumstances.
🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP
STEP 1. Update and sign in (Log in) to SMTOWN APP
STEP 2. Main > Hit ‘PASSPORT’ button
STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.
(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)
STEP 4. Click the ‘Location verification’ button and get the Stamp!
✔️ Guidance
When you receive an error when getting a ‘STAMP’, please check the detail as below.
1. Please check the network status in your mobile device.
If your smartphone data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.
2. Please check your location.
Check your location information access in your smartphone, and then check your location within 500m from the venue.
📍 Where to get the DIGITAL STAMP
- Within 500m from the venue at the “OLYMPIC HALL” in SEOUL
(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)
Update the MUSIC NATION SMTOWN App first, and get the STAMP at the site!
🔗 DOWNLOAD: https://bit.ly/SMTOWN_APP
Hello.
This is SMTOWN.
『2024 NCT DREAM WORLD TOUR 〈THE DREAM SHOW 3:DREAM()SCAPE〉 in JAPAN』 will be held at the “TOKYO DOME” in JAPAN on May 25th to 26th, 2024.
The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification.
You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.
Please refer to the following details if you are attending the 『2024 NCT DREAM WORLD TOUR 〈THE DREAM SHOW 3:DREAM()SCAPE〉 in JAPAN』.
Thank you.
🕰️ Time & Date information to get the DIGITAL STAMP
- May 25th, 2024 (SAT) 09:00 - 23:50 (JST)
- May 26th, 2024 (SUN) 09:00 - 23:50 (JST)
※ Schedules above are subject to change due to various circumstances.
🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP
STEP 1. Update and sign in (Log in) to SMTOWN APP
STEP 2. Main > Hit ‘PASSPORT’ button
STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.
(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)
STEP 4. Click the ‘Location verification’ button and get the Stamp!
✔️ Guidance
When you receive an error when getting a ‘STAMP’, please check the detail as below.
1. Please check the network status in your mobile device.
If your smartphone data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.
2. Please check your location.
Check your location information access in your smartphone, and then check your location within 500m from the venue.
📍 Where to get the DIGITAL STAMP
- Within 500m from the venue at the “TOKYO DOME” in JAPAN
(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)
Update the MUSIC NATION SMTOWN App first, and get the STAMP at the site!
🔗 DOWNLOAD: https://bit.ly/SMTOWN_APP
Hello.
This is SMTOWN.
『NCT WISH : SCHOOL of WISH in SEOUL』 will be held at the “MYUNGHWA LIVE HALL” in KOREA on May 24th to 26th, 2024.
The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification.
You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.
Please refer to the following details if you are attending the 『NCT WISH : SCHOOL of WISH in SEOUL』.
Thank you.
🕰️ Time & Date information to get the DIGITAL STAMP
- May 24th, 2024 (FRI) 09:00 - 23:50 (KST)
- May 25th, 2024 (SAT) 09:00 - 23:50 (KST)
- May 26th, 2024 (SUN) 09:00 - 23:50 (KST)
※ Schedules above are subject to change due to various circumstances.
🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP
STEP 1. Update and sign in (Log in) to SMTOWN APP
STEP 2. Main > Hit ‘PASSPORT’ button
STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.
(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)
STEP 4. Click the ‘Location verification’ button and get the Stamp!
✔️ Guidance
When you receive an error when getting a ‘STAMP’, please check the detail as below.
1. Please check the network status in your mobile device.
If your smartphone data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.
2. Please check your location.
Check your location information access in your smartphone, and then check your location within 500m from the venue.
📍 Where to get the DIGITAL STAMP
- Within 500m from the venue at the MYUNGHWA LIVE HALL in KOREA
(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)
Update the MUSIC NATION SMTOWN App first, and get the STAMP at the site!
🔗 DOWNLOAD: https://bit.ly/SMTOWN_APP
Hello.
This is SMTOWN.
『SHINee WORLD Ⅵ [PERFECT ILLUMINATION : SHINee’S BACK]』 will be held at the “INSPIRE ARENA” in KOREA on May 24th to 26th, 2024.
The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification.
You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.
Please refer to the following details if you are attending the 『SHINee WORLD Ⅵ [PERFECT ILLUMINATION : SHINee’S BACK]』.
Thank you.
🕰️ Time & Date information to get the DIGITAL STAMP
- May 24th, 2024 (FRI) 09:00 - 23:50 (KST)
- May 25th, 2024 (SAT) 09:00 - 23:50 (KST)
- May 26th, 2024 (SUN) 09:00 - 23:50 (KST)
※ Schedules above are subject to change due to various circumstances.
🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP
STEP 1. Update and sign in (Log in) to SMTOWN APP
STEP 2. Main > Hit ‘PASSPORT’ button
STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.
(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)
STEP 4. Click the ‘Location verification’ button and get the Stamp!
✔️ Guidance
When you receive an error when getting a ‘STAMP’, please check the detail as below.
1. Please check the network status in your mobile device.
If your smartphone data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.
2. Please check your location.
Check your location information access in your smartphone, and then check your location within 500m from the venue.
📍 Where to get the DIGITAL STAMP
- Within 500m from the venue at the INSPIRE ARENA in KOREA
(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)
Update the MUSIC NATION SMTOWN App first, and get the STAMP at the site!
🔗 DOWNLOAD: https://bit.ly/SMTOWN_APP
Hello.
This is SMTOWN.
『2024 RIIZE FAN-CON ‘RIIZING DAY’ in L.A.』 will be held at the “Peacock Theater” in L.A. on May 20th, 2024.
The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification.
You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.
Please refer to the following details if you are attending the 『2024 RIIZE FAN-CON ‘RIIZING DAY’ in L.A.』.
Thank you.
🕰️ Time & Date information to get the DIGITAL STAMP
- May 20th, 2024 (MON) 09:00 - 23:50 (PDT)
※ Schedules above are subject to change due to various circumstances.
🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP
STEP 1. Update and sign in (Log in) to SMTOWN APP
STEP 2. Main > Hit ‘PASSPORT’ button
STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.
(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)
STEP 4. Click the ‘Location verification’ button and get the Stamp!
✔️ Guidance
When you receive an error when getting a ‘STAMP’, please check the detail as below.
1. Please check the network status in your mobile device.
If your smartphone data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.
2. Please check your location.
Check your location information access in your smartphone, and then check your location within 500m from the venue.
📍 Where to get the DIGITAL STAMP
- Within 500m from the venue at the “Peacock Theater” in L.A.
(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)
Update the MUSIC NATION SMTOWN App first, and get the STAMP at the site!
🔗 DOWNLOAD: https://bit.ly/SMTOWN_APP
Hello.
This is SMTOWN.
『2024 NCT DREAM WORLD TOUR <THE DREAM SHOW 3: DREAM( )SCAPE> IN JAKARTA』 will be held at the “GBK STADIUM” in JAKARTA on May 18th, 2024.
The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification.
You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.
Please refer to the following details if you are attending the 『2024 NCT DREAM WORLD TOUR <THE DREAM SHOW 3: DREAM( )SCAPE> IN JAKARTA』.
Thank you.
🕰️ Time & Date information to get the DIGITAL STAMP
- May 18th, 2024 (SAT) 09:00 - 23:50 (WIB)
※ Schedules above are subject to change due to various circumstances.
🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP
STEP 1. Update and sign in (Log in) to SMTOWN APP
STEP 2. Main > Hit ‘PASSPORT’ button
STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.
(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)
STEP 4. Click the ‘Location verification’ button and get the Stamp!
✔️ Guidance
When you receive an error when getting a ‘STAMP’, please check the detail as below.
1. Please check the network status in your mobile device.
If your smartphone data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.
2. Please check your location.
Check your location information access in your smartphone, and then check your location within 500m from the venue.
📍 Where to get the DIGITAL STAMP
- Within 500m from the venue at the ‘GBK STADIUM’ in JAKARTA
(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)
Update the MUSIC NATION SMTOWN App first, and get the STAMP at the site!
🔗 DOWNLOAD: https://bit.ly/SMTOWN_APP
Hello.
This is SMTOWN.
『2024 BEST CHOI’s MINHO FAN-CON <Multi-Chase> in YOKOHAMA』 will be held at the “PACIFICO YOKOHAMA” in JAPAN on May 18th to 19th, 2024.
The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification.
You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.
Please refer to the following details if you are attending the 『2024 BEST CHOI’s MINHO FAN-CON <Multi-Chase> in YOKOHAMA』.
Thank you.
🕰️ Time & Date information to get the DIGITAL STAMP
- May 18th, 2024 (SAT) 09:00 - 23:50 (JST)
- May 19th, 2024 (SUN) 09:00 - 23:50 (JST)
※ Schedules above are subject to change due to various circumstances.
🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP
STEP 1. Update and sign in (Log in) to SMTOWN APP
STEP 2. Main > Hit ‘PASSPORT’ button
STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.
(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)
STEP 4. Click the ‘Location verification’ button and get the Stamp!
✔️ Guidance
When you receive an error when getting a ‘STAMP’, please check the detail as below.
1. Please check the network status in your mobile device.
If your smartphone data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.
2. Please check your location.
Check your location information access in your smartphone, and then check your location within 500m from the venue.
📍 Where to get the DIGITAL STAMP
- Within 500m from the venue at the “PACIFICO YOKOHAMA” in JAPAN
(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)
Update the MUSIC NATION SMTOWN App first, and get the STAMP at the site!
🔗 DOWNLOAD: https://bit.ly/SMTOWN_APP
Hello.
This is SMTOWN.
『2024 RIIZE FAN-CON ‘RIIZING DAY’ in MEXICO CITY』 will be held at the “Metropolitan Teatro” in Mexico on May 15th, 2024.
The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification.
You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.
Please refer to the following details if you are attending the 『2024 RIIZE FAN-CON ‘RIIZING DAY’ in MEXICO CITY』.
Thank you.
🕰️ Time & Date information to get the DIGITAL STAMP
- May 15th, 2024 (WED) 09:00 - 23:50 (CST)
※ Schedules above are subject to change due to various circumstances.
🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP
STEP 1. Update and sign in (Log in) to SMTOWN APP
STEP 2. Main > Hit ‘PASSPORT’ button
STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.
(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)
STEP 4. Click the ‘Location verification’ button and get the Stamp!
✔️ Guidance
When you receive an error when getting a ‘STAMP’, please check the detail as below.
1. Please check the network status in your mobile device.
If your smartphone data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.
2. Please check your location.
Check your location information access in your smartphone, and then check your location within 500m from the venue.
📍 Where to get the DIGITAL STAMP
- Within 500m from the venue at the “Metropolitan Teatro” in Mexico
(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)
Update the MUSIC NATION SMTOWN App first, and get the STAMP at the site!
🔗 DOWNLOAD: https://bit.ly/SMTOWN_APP
Hello.
This is SMTOWN.
『LUCAS FANCON TOUR IN ASIA <FIAT LUX : 熙> - JAKARTA』 will be held at the “KASABLANKA HALL” in JAKARTA on May 11th, 2024.
The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification.
You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.
Please refer to the following details if you are attending the 『LUCAS FANCON TOUR IN ASIA <FIAT LUX : 熙> - JAKARTA』.
Thank you.
🕰️ Time & Date information to get the DIGITAL STAMP
- May 11th, 2024 (SAT) 09:00 - 23:50 (WIB)
※ Schedules above are subject to change due to various circumstances.
🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP
STEP 1. Update and sign in (Log in) to SMTOWN APP
STEP 2. Main > Hit ‘PASSPORT’ button
STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.
(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)
STEP 4. Click the ‘Location verification’ button and get the Stamp!
✔️ Guidance
When you receive an error when getting a ‘STAMP’, please check the detail as below.
1. Please check the network status in your mobile device.
If your smartphone data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.
2. Please check your location.
Check your location information access in your smartphone, and then check your location within 500m from the venue.
📍 Where to get the DIGITAL STAMP
- Within 500m from the venue at the ‘KASABLANKA HALL’ in JAKARTA
(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)
Update the MUSIC NATION SMTOWN App first, and get the STAMP at the site!
🔗 DOWNLOAD: https://bit.ly/SMTOWN_APP