navBtn

SMTOWN

뒤로가기

NOTICE

No.SubjectDate
NoticeSMTOWN 개인정보 처리방침 개정 공지 (2025.05.26)2025/04/25

SMTOWN 서비스를 이용하시는 회원 여러분께 '개인정보 처리방침' 개정에 대해 안내 드립니다.

 

아래 '개인정보 처리방침' 변경 사항을 확인하시고, 서비스 이용에 참고 부탁드립니다.

 

감사합니다.

 

 

1. 변경사유

 

비윤리행위 신고, 직장 내 괴롭힘/성희롱 신고 접수 및 처리결과 회신 기능의 효율성 제고

 

 

2. 변경사항 

 

- 개인정보의 처리 및 보유 기간

 

현재) 비윤리행위 신고 시 제공한 개인정보는 신고 처리 결과 회신 후 회신일로부터 최대 6개월간 보관합니다.

 

변경) 비윤리행위 신고, 직장 내 괴롭힘/성희롱 신고 시 제공한 개인정보는 신고 처리 결과 회신 후 회신일로부터 최대 1년간 보관합니다.

 

 

- 개인정보의 처리 목적

현재) 비윤리행위 신고 접수 및 처리결과 회신

 

변경) 비윤리행위 신고, 직장 내 괴롭힘/성희롱 신고 접수 및 처리결과 회신

 

 

- 처리하는 개인정보 항목

현재) 

필수: 이름, 이메일 주소

*서비스 이용 과정에서 방문기록, 입사지원 기록, 부정이용 기록, 단말기 정보(OS, 화면 사이즈, 기기고유 식별값) 등의 정보가 자동으로 생성되어 수집될 수 있습니다.

 

변경)

[실명 접수 시]

필수: 이름, 이메일 주소, 제보 내용

 

[익명 접수 시]

필수: 제보 내용

선택: 이메일 주소

*서비스 이용 과정에서 방문기록, 입사지원 기록, 부정이용 기록, 단말기 정보(OS, 화면 사이즈, 기기고유 식별값) 등의 정보가 자동으로 생성되어 수집될 수 있습니다.

 

 

3. 변경 일자

 

- 공고일: 2025년 4월 25일

- 개정 시행일: 2025년 5월 26일

 

 

4. 이의제기 및 문의

 

변경된 ‘개인정보처리방침’의 내용에 동의하지 않으실 경우 서비스 이용을 거부하실 수 있으며,

문의사항이 있으실 경우 고객센터(privacy@smtown.com)로 접수해 주시면 안내해 드리겠습니다.

339[NOTICE] DIGITAL STAMP - 2024 KEYLAND [ON: AND ON] in BANGKOK (July 14, 2024)2024/07/12

Hello.

This is SMTOWN.

 

『2024 KEYLAND [ON: AND ON] in BANGKOK』 will be held at the 'MCC HALL, THE MALL LIFESTORE NGAMWONGWAN' in BANGKOK on July 14th, 2024.

 

The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification.

You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.

 

Please refer to the following details if you are attending the 『2024 KEYLAND [ON: AND ON] in BANGKOK』.

 

Thank you.

 

🕰️ Time & Date information to get the DIGITAL STAMP

- July 14th, 2024 (SUN) 09:00 - 23:50 (ICT)

※ Schedules above are subject to change due to various circumstances.

 

🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP

STEP 1. Update and sign in (Log in) to SMTOWN APP

STEP 2. Main > Hit ‘PASSPORT’ button

STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.

(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)

STEP 4. Click the ‘Location verification’ button and get the Stamp!

 

✔️ Guidance

When you receive an error when getting a ‘STAMP’, please check the detail as below.

1. Please check the network status in your mobile device.

If your smartphone data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.

2. Please check your location.

Check your location information access in your smartphone, and then check your location within 500m from the venue.

 

📍 Where to get the DIGITAL STAMP

- Within 500m from the venue at the 'MCC HALL, THE MALL LIFESTORE NGAMWONGWAN' in BANGKOK

(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)

 

Update the MUSIC NATION SMTOWN App first, and get the STAMP at the site!

🔗 DOWNLOAD: https://bit.ly/SMTOWN_APP

338[NOTICE] DIGITAL STAMP - 2024 aespa LIVE TOUR - SYNK : Parallel Line in JAPAN (SAITAMA) (July 14~15, 2024)2024/07/12

Hello.

This is SMTOWN.

 

『2024 aespa LIVE TOUR - SYNK : Parallel Line in JAPAN (SAITAMA)』 will be held at the 'Saitama Super Arena' in SAITAMA on July 14~15th, 2024.

 

The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification.

You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.

 

Please refer to the following details if you are attending the 『2024 aespa LIVE TOUR - SYNK : Parallel Line in JAPAN (SAITAMA)』.

 

Thank you.

 

🕰️ Time & Date information to get the DIGITAL STAMP

- July 14th, 2024 (SUN) 09:00 - 23:50 (JST)

- July 15th, 2024 (MON) 09:00 - 23:50 (JST)

※ Schedules above are subject to change due to various circumstances.

 

🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP

STEP 1. Update and sign in (Log in) to SMTOWN APP

STEP 2. Main > Hit ‘PASSPORT’ button

STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.

(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)

STEP 4. Click the ‘Location verification’ button and get the Stamp!

 

✔️ Guidance

When you receive an error when getting a ‘STAMP’, please check the detail as below.

1. Please check the network status in your mobile device.

If your smartphone data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.

2. Please check your location.

Check your location information access in your smartphone, and then check your location within 500m from the venue.

 

📍 Where to get the DIGITAL STAMP

- Within 500m from the venue at the 'Saitama Super Arena' in SAITAMA

(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)

 

Update the MUSIC NATION SMTOWN App first, and get the STAMP at the site!

🔗 DOWNLOAD: https://bit.ly/SMTOWN_APP

337[NOTICE] DIGITAL STAMP - 2024 KEYLAND ON : AND ON in Japan (TOKYO) (July 6~7, 2024)2024/07/05

Hello.

This is SMTOWN.

 

『2024 KEYLAND ON : AND ON in Japan (TOKYO)』 will be held at the 'Yoyogi National Stadium First Gymnasium' in TOKYO on July 6th to 7th, 2024.

 

The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification.

You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.

 

Please refer to the following details if you are attending the 『2024 KEYLAND ON : AND ON in Japan (TOKYO)』.

 

Thank you.

 

🕰️ Time & Date information to get the DIGITAL STAMP

- July 6th, 2024 (SAT) 09:00 - 23:50 (JST)

- July 7th, 2024 (SUN) 09:00 - 23:50 (JST)

※ Schedules above are subject to change due to various circumstances.

 

🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP

STEP 1. Update and sign in (Log in) to SMTOWN APP

STEP 2. Main > Hit ‘PASSPORT’ button

STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.

(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)

STEP 4. Click the ‘Location verification’ button and get the Stamp!

 

✔️ Guidance

When you receive an error when getting a ‘STAMP’, please check the detail as below.

1. Please check the network status in your mobile device.

If your smartphone data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.

2. Please check your location.

Check your location information access in your smartphone, and then check your location within 500m from the venue.

 

📍 Where to get the DIGITAL STAMP

- Within 500m from the venue at the 'Yoyogi National Stadium First Gymnasium' in TOKYO

(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)

 

Update the MUSIC NATION SMTOWN App first, and get the STAMP at the site!

🔗 DOWNLOAD: https://bit.ly/SMTOWN_APP

336[NOTICE] DIGITAL STAMP - 2024 SUPER JUNIOR in BANGKOK (July 6~7, 2024)2024/07/05

Hello.

This is SMTOWN.

 

『2024 SUPER JUNIOR <SUPER SHOW SPIN-OFF : Halftime> in BANGKOK』 will be held at the 'Impact Challenger Hall 1' in BANGKOK on July 6th to 7th, 2024.

 

The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification.

You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.

 

Please refer to the following details if you are attending the 『2024 SUPER JUNIOR <SUPER SHOW SPIN-OFF : Halftime> in BANGKOK』.

 

Thank you.

 

🕰️ Time & Date information to get the DIGITAL STAMP

- July 6th, 2024 (SAT) 09:00 - 23:50 (ICT)

- July 7th, 2024 (SUN) 09:00 - 23:50 (ICT)

※ Schedules above are subject to change due to various circumstances.

 

🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP

STEP 1. Update and sign in (Log in) to SMTOWN APP

STEP 2. Main > Hit ‘PASSPORT’ button

STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.

(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)

STEP 4. Click the ‘Location verification’ button and get the Stamp!

 

✔️ Guidance

When you receive an error when getting a ‘STAMP’, please check the detail as below.

1. Please check the network status in your mobile device.

If your smartphone data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.

2. Please check your location.

Check your location information access in your smartphone, and then check your location within 500m from the venue.

 

📍 Where to get the DIGITAL STAMP

- Within 500m from the venue at the 'Impact Challenger Hall 1' in BANGKOK

(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)

 

Update the MUSIC NATION SMTOWN App first, and get the STAMP at the site!

🔗 DOWNLOAD: https://bit.ly/SMTOWN_APP

335[NOTICE] DIGITAL STAMP - 2024 aespa LIVE TOUR - SYNK : Parallel Line in JAPAN (FUKUOKA) (July 6, 2024)2024/07/05

Hello.

This is SMTOWN.

 

『2024 aespa LIVE TOUR - SYNK : Parallel Line in JAPAN (FUKUOKA)』 will be held at the 'Marine Messe Fukuoka Hall A' in FUKUOKA on July 6th, 2024.

 

The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification.

You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.

 

Please refer to the following details if you are attending the 『2024 aespa LIVE TOUR - SYNK : Parallel Line in JAPAN (FUKUOKA)』.

 

Thank you.

 

🕰️ Time & Date information to get the DIGITAL STAMP

- July 6th, 2024 (SAT) 09:00 - 23:50 (JST)

※ Schedules above are subject to change due to various circumstances.

 

🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP

STEP 1. Update and sign in (Log in) to SMTOWN APP

STEP 2. Main > Hit ‘PASSPORT’ button

STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.

(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)

STEP 4. Click the ‘Location verification’ button and get the Stamp!

 

✔️ Guidance

When you receive an error when getting a ‘STAMP’, please check the detail as below.

1. Please check the network status in your mobile device.

If your smartphone data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.

2. Please check your location.

Check your location information access in your smartphone, and then check your location within 500m from the venue.

 

📍 Where to get the DIGITAL STAMP

- Within 500m from the venue at the 'Marine Messe Fukuoka Hall A' in FUKUOKA

(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)

 

Update the MUSIC NATION SMTOWN App first, and get the STAMP at the site!

🔗 DOWNLOAD: https://bit.ly/SMTOWN_APP

334[NOTICE] DIGITAL STAMP - 2024 SUHO CONCERT in HONG KONG (July 6, 2024)2024/07/05

Hello.

This is SMTOWN.

 

『2024 SUHO CONCERT <SU:HOME> IN HONG KONG』 will be held at the “ASIAWORLD-EXPO, HALL 10” in HONG KONG on July 6th, 2024.

 

The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification.

You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.

 

Please refer to the following details if you are attending the 『2024 SUHO CONCERT <SU:HOME> IN HONG KONG』.

 

Thank you.

 

🕰️ Time & Date information to get the DIGITAL STAMP

- July 6th, 2024(SAT) 09:00 - 23:50 (HKT)

※ Schedules above are subject to change due to various circumstances.

 

🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP

STEP 1. Update and sign in (Log in) to SMTOWN APP

STEP 2. Main > Hit ‘PASSPORT’ button

STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.

(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)

STEP 4. Click the ‘Location verification’ button and get the Stamp!

 

✔️ Guidance

When you receive an error when getting a ‘STAMP’, please check the detail as below.

1. Please check the network status in your mobile device.

If your smartphone data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.

2. Please check your location.

Check your location information access in your smartphone, and then check your location within 500m from the venue.

 

📍 Where to get the DIGITAL STAMP

- Within 500m from the venue at the “ASIAWORLD-EXPO, HALL 10” in HONG KONG

(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)

 

Update the MUSIC NATION SMTOWN App first, and get the STAMP at the site!

🔗 DOWNLOAD: https://bit.ly/SMTOWN_APP

333[NOTICE] DIGITAL STAMP - 2024 B - day PARTY - LEETEUK [LUCKY 777] (June 29, 2024)2024/06/28

Hello.
This is SMTOWN.
 

『2024 B - day PARTY - LEETEUK [LUCKY 777]』 will be held at the 'Konkuk University / New Millennium Hall' in SEOUL on June 29th to 30th, 2024.

 

The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification.
You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.

 

Please refer to the following details if you are attending the 『2024 B - day PARTY - LEETEUK [LUCKY 777]』.

 

Thank you.

 

🕰️ Time & Date information to get the DIGITAL STAMP
- June 29th, 2024 (SAT) 09:00 - 23:50 (KST)
- June 30th, 2024 (SUN) 09:00 - 23:50 (KST)
※ Schedules above are subject to change due to various circumstances.

 

🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP
STEP 1. Update and sign in (Log in) to SMTOWN APP
STEP 2. Main > Hit ‘PASSPORT’ button
STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.
(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)
STEP 4. Click the ‘Location verification’ button and get the Stamp!

 

✔️ Guidance
When you receive an error when getting a ‘STAMP’, please check the detail as below.
1. Please check the network status in your mobile device.
If your smartphone data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.
2. Please check your location.
Check your location information access in your smartphone, and then check your location within 500m from the venue.

 

📍 Where to get the DIGITAL STAMP
- Within 500m from the venue at the 'Konkuk University / New Millennium Hall' in SEOUL
(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)

 

Update the MUSIC NATION SMTOWN App first, and get the STAMP at the site!
🔗 DOWNLOAD: https://bit.ly/SMTOWN_APP

332[NOTICE] DIGITAL STAMP - 2024 NCT DREAM WORLD TOUR in SINGAPORE (June 29~30, 2024)2024/06/28

Hello.

This is SMTOWN.

 

『2024 NCT DREAM WORLD TOUR <THE DREAM SHOW 3: DREAM( )SCAPE> in SINGAPORE』 will be held at the 'Singapore Indoor Stadium' in SINGAPORE on June 29th to 30th, 2024.

 

The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification.

You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.

 

Please refer to the following details if you are attending the 『2024 NCT DREAM WORLD TOUR <THE DREAM SHOW 3: DREAM( )SCAPE> in SINGAPORE』.

 

Thank you.

 

🕰️ Time & Date information to get the DIGITAL STAMP

- June 29th, 2024 (SAT) 09:00 - 23:50 (SGT)

- June 30th, 2024 (SUN) 09:00 - 23:50 (SGT)

※ Schedules above are subject to change due to various circumstances.

 

🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP

STEP 1. Update and sign in (Log in) to SMTOWN APP

STEP 2. Main > Hit ‘PASSPORT’ button

STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.

(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)

STEP 4. Click the ‘Location verification’ button and get the Stamp!

 

✔️ Guidance

When you receive an error when getting a ‘STAMP’, please check the detail as below.

1. Please check the network status in your mobile device.

If your smartphone data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.

2. Please check your location.

Check your location information access in your smartphone, and then check your location within 500m from the venue.

 

📍 Where to get the DIGITAL STAMP

- Within 500m from the venue at the 'Singapore Indoor Stadium' in SINGAPORE

(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)

 

Update the MUSIC NATION SMTOWN App first, and get the STAMP at the site!

🔗 DOWNLOAD: https://bit.ly/SMTOWN_APP

331[NOTICE] DIGITAL STAMP - 2024 aespa LIVE TOUR - SYNK : Parallel Line (June 29~30, 2024)2024/06/28

Hello.

This is SMTOWN.

 

『2024 aespa LIVE TOUR - SYNK : Parallel Line』 will be held at the 'Jamsil Indoor Stadium' in SEOUL on June 29th to 30th, 2024.

 

The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification.

You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.

 

Please refer to the following details if you are attending the 『2024 aespa LIVE TOUR - SYNK : Parallel Line』.

 

Thank you.

 

🕰️ Time & Date information to get the DIGITAL STAMP

- June 29th, 2024 (SAT) 09:00 - 23:50 (KST)

- June 30th, 2024 (SUN) 09:00 - 23:50 (KST)

※ Schedules above are subject to change due to various circumstances.

 

🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP

STEP 1. Update and sign in (Log in) to SMTOWN APP

STEP 2. Main > Hit ‘PASSPORT’ button

STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.

(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)

STEP 4. Click the ‘Location verification’ button and get the Stamp!

 

✔️ Guidance

When you receive an error when getting a ‘STAMP’, please check the detail as below.

1. Please check the network status in your mobile device.

If your smartphone data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.

2. Please check your location.

Check your location information access in your smartphone, and then check your location within 500m from the venue.

 

📍 Where to get the DIGITAL STAMP

- Within 500m from the venue at the 'Jamsil Indoor Stadium' in SEOUL

(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)

 

Update the MUSIC NATION SMTOWN App first, and get the STAMP at the site!

🔗 DOWNLOAD: https://bit.ly/SMTOWN_APP

330[NOTICE] DIGITAL STAMP - 2024 DOYOUNG CONCERT [Dear Youth, ] in JAPAN (June 26, 2024)2024/06/21

Hello.   

This is SMTOWN.        

          

『2024 DOYOUNG CONCERT [Dear Youth, ] in JAPAN』 will be held at the 'Orix Theater' in OSAKA on June 26th, 2024.  

          

The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification. 

You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.        

          

Please refer to the following details if you are attending the 『2024 DOYOUNG CONCERT [Dear Youth, ] in JAPAN』.     

          

Thank you.       

          

🕰️ Time & Date information to get the DIGITAL STAMP 

- June 26th, 2024 (WED) 09:00 - 23:50 (JST)      

※ Schedules above are subject to change due to various circumstances.          

          

🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP  

STEP 1. Update and sign in (Log in) to SMTOWN APP   

STEP 2. Main > Hit ‘PASSPORT’ button  

STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen. 

(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)        

STEP 4. Click the ‘Location verification’ button and get the Stamp!       

          

✔️ Guidance     

When you receive an error when getting a ‘STAMP’, please check the detail as below.   

1. Please check the network status in your mobile device.        

If your smartphone data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.   

2. Please check your location.   

Check your location information access in your smartphone, and then check your location within 500m from the venue.          

          

📍 Where to get the DIGITAL STAMP    

- Within 500m from the venue at the 'Orix Theater' in OSAKA   

(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)    

          

Update the MUSIC NATION SMTOWN App first, and get the STAMP at the site!          

🔗 DOWNLOAD: https://bit.ly/SMTOWN_APP