Hello, this is SMTOWN.
The <3D Character Interactive Service>, originally part of the 2026 SEASON’S GREETINGS - Special Edition released last December, is finally launching!
We appreciate your patience. Please refer to the detailed instructions below to begin your special experience with your artist's character.
📅 Service Launch Schedule
aespa: Monday, March 23, 2026, at 12:00 (KST)
RIIZE: Monday, March 30, 2026, at 12:00 (KST)
Eligible Products: 2026 SEASON’S GREETINGS - Special Edition (aespa / RIIZE)
🎮 How to Use
1. Check the code on the back of the ‘3D INTERACTIVE CHARACTER CARD’ included in your package.
2. Access the service URL for each artist provided below.
3. Click the [Start] button and enter the code on your card. (Please note that there may be a waiting queue if traffic is high.)
4. Select the character you want to talk to and enjoy the interactive service!
⚠️ Important Notes
• Code Management: One code is provided per package. Codes cannot be reissued if lost, so please keep them safe.
• Service Access: Each code is valid for up to 3 hours of access.
• Service Period: This service will be available until December 31, 2026, 23:59 (KST).
• Supported Languages: Korean and English
• Response Accuracy: Character responses are system-generated and do not represent the actual views or facts of the artists.
• Chat Etiquette: Access may be restricted if you use slanderous or inappropriate language
toward the artist or others.
• Privacy: Conversation data may be used for research to improve the service. Please
refrain from entering sensitive personal information.
🔗 Service URL
• aespa: https://2026seasonsgreetings.com/aespa/
• RIIZE: https://2026seasonsgreetings.com/riize/
📧 Service Inquiries
If you encounter any errors or have questions, please contact us through the channel below.
Contact Us:
- Technical & System Inquiries: support@perso.co.kr
- Product Inquiries: Please contact your place of purchase
Hello,
This is SMTOWN.
To provide a more stable service, a system maintenance is scheduled as follows.
During the maintenance period, all login services on the SMTOWN website and app will be temporarily unavailable.
※ The end time may change depending on the maintenance progress.
We apologize for any inconvenience this may cause and appreciate your understanding.
SMTOWN will continue to strive to provide a smoother and better user experience.
Thank you.
Hello, this is SMTOWN.
We have completed the fix for the issue with the digital stamp issuance button.
Please force close and restart the app to use the service normally.
We sincerely apologize once again for the inconvenience caused while using our service.
SMTOWN will continue to make efforts to provide smooth service and a better service experience.
Thank you.
Hello, this is SMTOWN.
We have completed issuing the stamp for members who were unable to receive the ‘SUPER JUNIOR 20th Anniversary TOUR <SUPER SHOW 10> in MEXICO CITY (2025.10.12. CST)’ stamp because it was not available properly.
Please force close and restart the app to check the issued stamp.
We sincerely apologize once again for the inconvenience caused while using our service.
SMTOWN will continue to make efforts to provide smooth service and a better service experience.
Thank you.
SMTOWN 서비스를 이용하시는 회원 여러분께 '개인정보 처리방침' 개정에 대해 안내 드립니다.
아래 '개인정보 처리방침' 변경 사항을 확인하시고, 서비스 이용에 참고 부탁드립니다.
감사합니다.
1. 변경사유
비윤리행위 신고, 직장 내 괴롭힘/성희롱 신고 접수 및 처리결과 회신 기능의 효율성 제고
2. 변경사항
- 개인정보의 처리 및 보유 기간
현재) 비윤리행위 신고 시 제공한 개인정보는 신고 처리 결과 회신 후 회신일로부터 최대 6개월간 보관합니다.
변경) 비윤리행위 신고, 직장 내 괴롭힘/성희롱 신고 시 제공한 개인정보는 신고 처리 결과 회신 후 회신일로부터 최대 1년간 보관합니다.
- 개인정보의 처리 목적
현재) 비윤리행위 신고 접수 및 처리결과 회신
변경) 비윤리행위 신고, 직장 내 괴롭힘/성희롱 신고 접수 및 처리결과 회신
- 처리하는 개인정보 항목
현재)
필수: 이름, 이메일 주소
*서비스 이용 과정에서 방문기록, 입사지원 기록, 부정이용 기록, 단말기 정보(OS, 화면 사이즈, 기기고유 식별값) 등의 정보가 자동으로 생성되어 수집될 수 있습니다.
변경)
[실명 접수 시]
필수: 이름, 이메일 주소, 제보 내용
[익명 접수 시]
필수: 제보 내용
선택: 이메일 주소
*서비스 이용 과정에서 방문기록, 입사지원 기록, 부정이용 기록, 단말기 정보(OS, 화면 사이즈, 기기고유 식별값) 등의 정보가 자동으로 생성되어 수집될 수 있습니다.
3. 변경 일자
- 공고일: 2025년 4월 25일
- 개정 시행일: 2025년 5월 26일
4. 이의제기 및 문의
변경된 ‘개인정보처리방침’의 내용에 동의하지 않으실 경우 서비스 이용을 거부하실 수 있으며,
문의사항이 있으실 경우 고객센터(privacy@smtown.com)로 접수해 주시면 안내해 드리겠습니다.
Hello.
This is SMTOWN.
『2024 SUHO CONCERT <SU:HOME> IN HONG KONG』 will be held at the “ASIAWORLD-EXPO, HALL 10” in HONG KONG on July 6th, 2024.
The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification.
You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.
Please refer to the following details if you are attending the 『2024 SUHO CONCERT <SU:HOME> IN HONG KONG』.
Thank you.
🕰️ Time & Date information to get the DIGITAL STAMP
- July 6th, 2024(SAT) 09:00 - 23:50 (HKT)
※ Schedules above are subject to change due to various circumstances.
🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP
STEP 1. Update and sign in (Log in) to SMTOWN APP
STEP 2. Main > Hit ‘PASSPORT’ button
STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.
(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)
STEP 4. Click the ‘Location verification’ button and get the Stamp!
✔️ Guidance
When you receive an error when getting a ‘STAMP’, please check the detail as below.
1. Please check the network status in your mobile device.
If your smartphone data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.
2. Please check your location.
Check your location information access in your smartphone, and then check your location within 500m from the venue.
📍 Where to get the DIGITAL STAMP
- Within 500m from the venue at the “ASIAWORLD-EXPO, HALL 10” in HONG KONG
(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)
Update the MUSIC NATION SMTOWN App first, and get the STAMP at the site!
🔗 DOWNLOAD: https://bit.ly/SMTOWN_APP
Hello.
This is SMTOWN.
『2024 B - day PARTY - LEETEUK [LUCKY 777]』 will be held at the 'Konkuk University / New Millennium Hall' in SEOUL on June 29th to 30th, 2024.
The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification.
You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.
Please refer to the following details if you are attending the 『2024 B - day PARTY - LEETEUK [LUCKY 777]』.
Thank you.
🕰️ Time & Date information to get the DIGITAL STAMP
- June 29th, 2024 (SAT) 09:00 - 23:50 (KST)
- June 30th, 2024 (SUN) 09:00 - 23:50 (KST)
※ Schedules above are subject to change due to various circumstances.
🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP
STEP 1. Update and sign in (Log in) to SMTOWN APP
STEP 2. Main > Hit ‘PASSPORT’ button
STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.
(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)
STEP 4. Click the ‘Location verification’ button and get the Stamp!
✔️ Guidance
When you receive an error when getting a ‘STAMP’, please check the detail as below.
1. Please check the network status in your mobile device.
If your smartphone data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.
2. Please check your location.
Check your location information access in your smartphone, and then check your location within 500m from the venue.
📍 Where to get the DIGITAL STAMP
- Within 500m from the venue at the 'Konkuk University / New Millennium Hall' in SEOUL
(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)
Update the MUSIC NATION SMTOWN App first, and get the STAMP at the site!
🔗 DOWNLOAD: https://bit.ly/SMTOWN_APP
Hello.
This is SMTOWN.
『2024 NCT DREAM WORLD TOUR <THE DREAM SHOW 3: DREAM( )SCAPE> in SINGAPORE』 will be held at the 'Singapore Indoor Stadium' in SINGAPORE on June 29th to 30th, 2024.
The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification.
You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.
Please refer to the following details if you are attending the 『2024 NCT DREAM WORLD TOUR <THE DREAM SHOW 3: DREAM( )SCAPE> in SINGAPORE』.
Thank you.
🕰️ Time & Date information to get the DIGITAL STAMP
- June 29th, 2024 (SAT) 09:00 - 23:50 (SGT)
- June 30th, 2024 (SUN) 09:00 - 23:50 (SGT)
※ Schedules above are subject to change due to various circumstances.
🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP
STEP 1. Update and sign in (Log in) to SMTOWN APP
STEP 2. Main > Hit ‘PASSPORT’ button
STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.
(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)
STEP 4. Click the ‘Location verification’ button and get the Stamp!
✔️ Guidance
When you receive an error when getting a ‘STAMP’, please check the detail as below.
1. Please check the network status in your mobile device.
If your smartphone data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.
2. Please check your location.
Check your location information access in your smartphone, and then check your location within 500m from the venue.
📍 Where to get the DIGITAL STAMP
- Within 500m from the venue at the 'Singapore Indoor Stadium' in SINGAPORE
(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)
Update the MUSIC NATION SMTOWN App first, and get the STAMP at the site!
🔗 DOWNLOAD: https://bit.ly/SMTOWN_APP
Hello.
This is SMTOWN.
『2024 aespa LIVE TOUR - SYNK : Parallel Line』 will be held at the 'Jamsil Indoor Stadium' in SEOUL on June 29th to 30th, 2024.
The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification.
You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.
Please refer to the following details if you are attending the 『2024 aespa LIVE TOUR - SYNK : Parallel Line』.
Thank you.
🕰️ Time & Date information to get the DIGITAL STAMP
- June 29th, 2024 (SAT) 09:00 - 23:50 (KST)
- June 30th, 2024 (SUN) 09:00 - 23:50 (KST)
※ Schedules above are subject to change due to various circumstances.
🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP
STEP 1. Update and sign in (Log in) to SMTOWN APP
STEP 2. Main > Hit ‘PASSPORT’ button
STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.
(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)
STEP 4. Click the ‘Location verification’ button and get the Stamp!
✔️ Guidance
When you receive an error when getting a ‘STAMP’, please check the detail as below.
1. Please check the network status in your mobile device.
If your smartphone data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.
2. Please check your location.
Check your location information access in your smartphone, and then check your location within 500m from the venue.
📍 Where to get the DIGITAL STAMP
- Within 500m from the venue at the 'Jamsil Indoor Stadium' in SEOUL
(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)
Update the MUSIC NATION SMTOWN App first, and get the STAMP at the site!
🔗 DOWNLOAD: https://bit.ly/SMTOWN_APP
Hello.
This is SMTOWN.
『2024 DOYOUNG CONCERT [Dear Youth, ] in JAPAN』 will be held at the 'Orix Theater' in OSAKA on June 26th, 2024.
The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification.
You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.
Please refer to the following details if you are attending the 『2024 DOYOUNG CONCERT [Dear Youth, ] in JAPAN』.
Thank you.
🕰️ Time & Date information to get the DIGITAL STAMP
- June 26th, 2024 (WED) 09:00 - 23:50 (JST)
※ Schedules above are subject to change due to various circumstances.
🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP
STEP 1. Update and sign in (Log in) to SMTOWN APP
STEP 2. Main > Hit ‘PASSPORT’ button
STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.
(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)
STEP 4. Click the ‘Location verification’ button and get the Stamp!
✔️ Guidance
When you receive an error when getting a ‘STAMP’, please check the detail as below.
1. Please check the network status in your mobile device.
If your smartphone data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.
2. Please check your location.
Check your location information access in your smartphone, and then check your location within 500m from the venue.
📍 Where to get the DIGITAL STAMP
- Within 500m from the venue at the 'Orix Theater' in OSAKA
(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)
Update the MUSIC NATION SMTOWN App first, and get the STAMP at the site!
🔗 DOWNLOAD: https://bit.ly/SMTOWN_APP
Hello.
This is SMTOWN.
『2024 DOYOUNG CONCERT [Dear Youth, ] in JAPAN』 will be held at the 'Pacifico Yokohama National Convention Hall' in JAPAN on June 24th to 25th, 2024.
The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification.
You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.
Please refer to the following details if you are attending the 『2024 DOYOUNG CONCERT [Dear Youth, ] in JAPAN』.
Thank you.
🕰️ Time & Date information to get the DIGITAL STAMP
- June 24th, 2024 (MON) 09:00 - 23:50 (JST)
- June 25th, 2024 (TUE) 09:00 - 23:50 (JST)
※ Schedules above are subject to change due to various circumstances.
🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP
STEP 1. Update and sign in (Log in) to SMTOWN APP
STEP 2. Main > Hit ‘PASSPORT’ button
STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.
(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)
STEP 4. Click the ‘Location verification’ button and get the Stamp!
✔️ Guidance
When you receive an error when getting a ‘STAMP’, please check the detail as below.
1. Please check the network status in your mobile device.
If your smartphone data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.
2. Please check your location.
Check your location information access in your smartphone, and then check your location within 500m from the venue.
📍 Where to get the DIGITAL STAMP
- Within 500m from the venue at the 'Pacifico Yokohama National Convention Hall' in YOKOHAMA
(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)
Update the MUSIC NATION SMTOWN App first, and get the STAMP at the site!
🔗 DOWNLOAD: https://bit.ly/SMTOWN_APP
Hello.
This is SMTOWN.
『2024 NCT DREAM WORLD TOUR <THE DREAM SHOW 3: DREAM( )SCAPE> in BANGKOK』 will be held at the 'Rajamangala Stadium' in BANGKOK on June 22nd to 23rd, 2024.
The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification.
You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.
Please refer to the following details if you are attending the 『2024 NCT DREAM WORLD TOUR <THE DREAM SHOW 3: DREAM( )SCAPE> in BANGKOK』.
Thank you.
🕰️ Time & Date information to get the DIGITAL STAMP
- June 22nd, 2024 (SAT) 09:00 - 23:50 (ICT)
- June 23rd, 2024 (SUN) 09:00 - 23:50 (ICT)
※ Schedules above are subject to change due to various circumstances.
🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP
STEP 1. Update and sign in (Log in) to SMTOWN APP
STEP 2. Main > Hit ‘PASSPORT’ button
STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.
(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)
STEP 4. Click the ‘Location verification’ button and get the Stamp!
✔️ Guidance
When you receive an error when getting a ‘STAMP’, please check the detail as below.
1. Please check the network status in your mobile device.
If your smartphone data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.
2. Please check your location.
Check your location information access in your smartphone, and then check your location within 500m from the venue.
📍 Where to get the DIGITAL STAMP
- Within 500m from the venue at the 'Rajamangala Stadium' in BANGKOK
(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)
Update the MUSIC NATION SMTOWN App first, and get the STAMP at the site!
🔗 DOWNLOAD: https://bit.ly/SMTOWN_APP
Hello.
This is SMTOWN.
『2024 SUPER JUNIOR <SUPER SHOW SPIN-OFF : Halftime> in SEOUL』 will be held at the 'KSPO DOME' in SEOUL on June 22nd to 23rd, 2024.
The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification.
You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.
Please refer to the following details if you are attending the 『2024 SUPER JUNIOR <SUPER SHOW SPIN-OFF : Halftime> in SEOUL』.
Thank you.
🕰️ Time & Date information to get the DIGITAL STAMP
- June 22nd, 2024 (SAT) 09:00 - 23:50 (KST)
- June 23rd, 2024 (SUN) 09:00 - 23:50 (KST)
※ Schedules above are subject to change due to various circumstances.
🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP
STEP 1. Update and sign in (Log in) to SMTOWN APP
STEP 2. Main > Hit ‘PASSPORT’ button
STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.
(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)
STEP 4. Click the ‘Location verification’ button and get the Stamp!
✔️ Guidance
When you receive an error when getting a ‘STAMP’, please check the detail as below.
1. Please check the network status in your mobile device.
If your smartphone data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.
2. Please check your location.
Check your location information access in your smartphone, and then check your location within 500m from the venue.
📍 Where to get the DIGITAL STAMP
- Within 500m from the venue at the 'KSPO DOME' in SEOUL
(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)
Update the MUSIC NATION SMTOWN App first, and get the STAMP at the site!
🔗 DOWNLOAD: https://bit.ly/SMTOWN_APP
Hello.
This is SMTOWN.
『2024 SUHO CONCERT <SU:HOME> IN MANILA』 will be held at the “Smart Araneta Coliseum” in MANILA on June 22nd, 2024.
The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification.
You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.
Please refer to the following details if you are attending the 『2024 SUHO CONCERT <SU:HOME> IN MANILA』.
Thank you.
🕰️ Time & Date information to get the DIGITAL STAMP
- June 22nd, 2024(SAT) 09:00 - 23:50 (PHT)
※ Schedules above are subject to change due to various circumstances.
🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP
STEP 1. Update and sign in (Log in) to SMTOWN APP
STEP 2. Main > Hit ‘PASSPORT’ button
STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.
(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)
STEP 4. Click the ‘Location verification’ button and get the Stamp!
✔️ Guidance
When you receive an error when getting a ‘STAMP’, please check the detail as below.
1. Please check the network status in your mobile device.
If your smartphone data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.
2. Please check your location.
Check your location information access in your smartphone, and then check your location within 500m from the venue.
📍 Where to get the DIGITAL STAMP
- Within 500m from the venue at the “Smart Araneta Coliseum” in MANILA
(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)
Update the MUSIC NATION SMTOWN App first, and get the STAMP at the site!
🔗 DOWNLOAD: https://bit.ly/SMTOWN_APP
Hello.
This is SMTOWN.
『NCT WISH : SCHOOL of WISH in CHEONGJU』 will be held at the 'CJB Media Center Eden Art Hall' in CHEONGJU on June 22nd, 2024.
The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification.
You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.
Please refer to the following details if you are attending the 『NCT WISH : SCHOOL of WISH in CHEONGJU』.
Thank you.
🕰️ Time & Date information to get the DIGITAL STAMP
- June 22nd, 2024 (SAT) 09:00 - 23:50 (KST)
※ Schedules above are subject to change due to various circumstances.
🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP
STEP 1. Update and sign in (Log in) to SMTOWN APP
STEP 2. Main > Hit ‘PASSPORT’ button
STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.
(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)
STEP 4. Click the ‘Location verification’ button and get the Stamp!
✔️ Guidance
When you receive an error when getting a ‘STAMP’, please check the detail as below.
1. Please check the network status in your mobile device.
If your smartphone data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.
2. Please check your location.
Check your location information access in your smartphone, and then check your location within 500m from the venue.
📍 Where to get the DIGITAL STAMP
- Within 500m from the venue at the 'CJB Media Center Eden Art Hall' in CHEONGJU
(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)
Update the MUSIC NATION SMTOWN App first, and get the STAMP at the site!
🔗 DOWNLOAD: https://bit.ly/SMTOWN_APP