NOTICE
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No.SubjectDate
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NoticeSMTOWN 개인정보 처리방침 개정 공지 (2025.05.26)2025/04/25
SMTOWN 서비스를 이용하시는 회원 여러분께 '개인정보 처리방침' 개정에 대해 안내 드립니다.
아래 '개인정보 처리방침' 변경 사항을 확인하시고, 서비스 이용에 참고 부탁드립니다.
감사합니다.
1. 변경사유
비윤리행위 신고, 직장 내 괴롭힘/성희롱 신고 접수 및 처리결과 회신 기능의 효율성 제고
2. 변경사항
- 개인정보의 처리 및 보유 기간
현재) 비윤리행위 신고 시 제공한 개인정보는 신고 처리 결과 회신 후 회신일로부터 최대 6개월간 보관합니다.
변경) 비윤리행위 신고, 직장 내 괴롭힘/성희롱 신고 시 제공한 개인정보는 신고 처리 결과 회신 후 회신일로부터 최대 1년간 보관합니다.
- 개인정보의 처리 목적
현재) 비윤리행위 신고 접수 및 처리결과 회신
변경) 비윤리행위 신고, 직장 내 괴롭힘/성희롱 신고 접수 및 처리결과 회신
- 처리하는 개인정보 항목
현재)
필수: 이름, 이메일 주소
*서비스 이용 과정에서 방문기록, 입사지원 기록, 부정이용 기록, 단말기 정보(OS, 화면 사이즈, 기기고유 식별값) 등의 정보가 자동으로 생성되어 수집될 수 있습니다.
변경)
[실명 접수 시]
필수: 이름, 이메일 주소, 제보 내용
[익명 접수 시]
필수: 제보 내용
선택: 이메일 주소
*서비스 이용 과정에서 방문기록, 입사지원 기록, 부정이용 기록, 단말기 정보(OS, 화면 사이즈, 기기고유 식별값) 등의 정보가 자동으로 생성되어 수집될 수 있습니다.
3. 변경 일자
- 공고일: 2025년 4월 25일
- 개정 시행일: 2025년 5월 26일
4. 이의제기 및 문의
변경된 ‘개인정보처리방침’의 내용에 동의하지 않으실 경우 서비스 이용을 거부하실 수 있으며,
문의사항이 있으실 경우 고객센터(privacy@smtown.com)로 접수해 주시면 안내해 드리겠습니다.
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259[Announcement] DIGITAL STAMP - 2024 TVXQ! CONCERT [20&2] in Hong Kong (Jan 13, 2024)2024/01/12
Hello.
This is SMTOWN.『2024 TVXQ! CONCERT [20&2] in Hong Kong』 will be held at the “ASIAWORLD-EXPO HALL 10” in HONG KONG on January 13th, 2024.
The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification.
You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.Please refer to the following details if you are attending the 『2024 TVXQ! CONCERT [20&2] in Hong Kong』.
Thank you.
🕰️ Time & Date information to get the DIGITAL STAMP
- January 13th, 2024 (SAT) 09:00 - 23:50 (HKT)
※ Schedules above are subject to change due to various circumstances.
🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP
STEP 1. Update and sign in (Log in) to SMTOWN APP
STEP 2. Main > Hit ‘PASSPORT’ button
STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.
(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)
STEP 4. Click the ‘Location verification’ button and get the Stamp!✔️ Guidance
When you receive an error when getting a ‘STAMP’, please check the detail as below.
1. Please check the network status in your mobile device.
If your smartphone data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.
2. Please check your location.
Check your location information access in your smartphone, and then check your location within 500m from the venue.📍 Where to get the DIGITAL STAMP
- Within 500m from the venue at the ‘ASIAWORLD-EXPO HALL 10’ in HONG KONG
(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)Update the MUSIC NATION SMTOWN App first, and get the STAMP at the site!
🔗 DOWNLOAD: https://bit.ly/SMTOWN_APP -
258[Announcement] DIGITAL STAMP - YOONA FAN MEETING TOUR : YOONITE in Hong Kong (Jan 13, 2024)2024/01/12
Hello.
This is SMTOWN.『YOONA FAN MEETING TOUR : YOONITE in Hong Kong』 will be held at the “STAR HALL” in HONG KONG on January 13th, 2024.
The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification.
You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.Please refer to the following details if you are attending the 『YOONA FAN MEETING TOUR : YOONITE in Hong Kong』.
Thank you.
🕰️ Time & Date information to get the DIGITAL STAMP
- January 13th, 2024 (SAT) 09:00 - 23:50 (HKT)
※ Schedules above are subject to change due to various circumstances.
🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP
STEP 1. Update and sign in (Log in) to SMTOWN APP
STEP 2. Main > Hit ‘PASSPORT’ button
STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.
(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)
STEP 4. Click the ‘Location verification’ button and get the Stamp!✔️ Guidance
When you receive an error when getting a ‘STAMP’, please check the detail as below.
1. Please check the network status in your mobile device.
If your smartphone data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.
2. Please check your location.
Check your location information access in your smartphone, and then check your location within 500m from the venue.📍 Where to get the DIGITAL STAMP
- Within 500m from the venue at the ‘STAR HALL’ in HONG KONG
(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)Update the MUSIC NATION SMTOWN App first, and get the STAMP at the site!
🔗 DOWNLOAD: https://bit.ly/SMTOWN_APP -
257[Announcement] DIGITAL STAMP - YESUNG SOLO CONCERT - Unfading Sense in MACAU (Jan 13th, 2024)2024/01/12
Hello.
This is SMTOWN.『YESUNG SOLO CONCERT - Unfading Sense in MACAU』 will be held at the “BROADWAY THEATRE” in MACAU on January 13th, 2023.
The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification.
You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.Please refer to the following details if you are attending the 『YESUNG SOLO CONCERT - Unfading Sense in MACAU』.
Thank you.
🕰️ Time & Date information to get the DIGITAL STAMP
- January 13th, 2024 (SAT) 09:00 - 23:50 (CST)
※ Schedules above are subject to change due to various circumstances.
🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP
STEP 1. Update and sign in (Log in) to SMTOWN APP
STEP 2. HOME > Hit ‘PASSPORT’ button
STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.
(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)
STEP 4. Click the ‘Location verification’ button and get the Stamp!❗️Guidance
When you receive an error when getting a ‘STAMP’, please check the detail as below.
1. Please check the network status in your mobile device.
If your smartphone data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.
2. Please check your location.
Check your location information access in your smartphone, and then check your location within 500m from the venue.📍 Where to get the DIGITAL STAMP
- Within 500m from the venue at the “BROADWAY THEATRE” in MACAU
(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)Update the SMTOWN App first, and get the STAMP at the site!
🔗 DOWNLOAD: https://bit.ly/SMTOWN_APP -
256[Announcement] DIGITAL STAMP - NCT 127 3RD TOUR ‘NEO CITY : JAPAN - THE UNITY’ in NAGOYA (Jan 7~8, 2024)2024/01/05
Hello.
This is SMTOWN.『NCT 127 3RD TOUR ‘NEO CITY : JAPAN - THE UNITY’ IN NAGOYA』 will be held at the “VANTELIN DOME NAGOYA” in JAPAN on January 7th~8th, 2024.
The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification.
You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.Please refer to the following details if you are attending the 『NCT 127 3RD TOUR ‘NEO CITY : JAPAN - THE UNITY’ IN NAGOYA』.
Thank you.
🕰️ Time & Date information to get the DIGITAL STAMP
- January 7th, 2024 (SUN) 09:00 - 23:50 (JST)
- January 8th, 2024 (MON) 09:00 - 23:50 (JST)
※ Schedules above are subject to change due to various circumstances.
🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP
STEP 1. Update and sign in (Log in) to SMTOWN APP
STEP 2. HOME > Hit ‘PASSPORT’ button
STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.
(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)
STEP 4. Click the ‘Location verification’ button and get the Stamp!❗️Guidance
When you receive an error when getting a ‘STAMP’, please check the detail as below.
1. Please check the network status in your mobile device.
If your smartphone data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.
2. Please check your location.
Check your location information access in your smartphone, and then check your location within 500m from the venue.📍 Where to get the DIGITAL STAMP
- Within 500m from the venue at the “VANTELIN DOME NAGOYA” in JAPAN
(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)Update the SMTOWN App first, and get the STAMP at the site!
🔗 DOWNLOAD: https://bit.ly/SMTOWN_APP -
255[Announcement] DIGITAL STAMP - YOONA FAN MEETING TOUR : YOONITE in Seoul (Jan 6~7, 2024)2024/01/05
Hello.
This is SMTOWN.『YOONA FAN MEETING TOUR : YOONITE in Seoul』 will be held at the “BLUESQURE MASTERCARD HALL” in KOREA on January 6th to 7th, 2024.
The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification.
You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.Please refer to the following details if you are attending the 『YOONA FAN MEETING TOUR : YOONITE in Seoul』.
Thank you.
🕰️ Time & Date information to get the DIGITAL STAMP
- January 6th, 2024 (SAT) 09:00 - 23:50 (KST)
- January 7th, 2024 (SUN) 09:00 - 23:50 (KST)
※ Schedules above are subject to change due to various circumstances.
🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP
STEP 1. Update and sign in (Log in) to SMTOWN APP
STEP 2. Main > Hit ‘PASSPORT’ button
STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.
(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)
STEP 4. Click the ‘Location verification’ button and get the Stamp!✔️ Guidance
When you receive an error when getting a ‘STAMP’, please check the detail as below.
1. Please check the network status in your mobile device.
If your smartphone data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.
2. Please check your location.
Check your location information access in your smartphone, and then check your location within 500m from the venue.📍 Where to get the DIGITAL STAMP
- Within 500m from the venue at the BLUESQURE MASTERCARD HALL in KOREA
(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)Update the MUSIC NATION SMTOWN App first, and get the STAMP at the site!
🔗 DOWNLOAD: https://bit.ly/SMTOWN_APP -
254[Announcement] DIGITAL STAMP - 2024 BEST CHOI’S MINHO FAN-CON
(Jan 6~7, 2024)2024/01/05 Hello.
This is SMTOWN.『2024 BEST CHOI’S MINHO FAN-CON <MULTI-CHASE>』 will be held at the “JANGCHUNG ARENA” in KOREA on January 6th to 7th, 2024.
The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification.
You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.Please refer to the following details if you are attending the 『2024 BEST CHOI’S MINHO FAN-CON <MULTI-CHASE>』.
Thank you.
🕰️ Time & Date information to get the DIGITAL STAMP
- January 6th, 2024 (SAT) 09:00 - 23:50 (KST)
- January 7th, 2024 (SUN) 09:00 - 23:50 (KST)
※ Schedules above are subject to change due to various circumstances.
🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP
STEP 1. Update and sign in (Log in) to SMTOWN APP
STEP 2. Main > Hit ‘PASSPORT’ button
STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.
(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)
STEP 4. Click the ‘Location verification’ button and get the Stamp!✔️ Guidance
When you receive an error when getting a ‘STAMP’, please check the detail as below.
1. Please check the network status in your mobile device.
If your smartphone data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.
2. Please check your location.
Check your location information access in your smartphone, and then check your location within 500m from the venue.📍 Where to get the DIGITAL STAMP
- Within 500m from the venue at the JANGCHUNG ARENA in KOREA
(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)Update the MUSIC NATION SMTOWN App first, and get the STAMP at the site!
🔗 DOWNLOAD: https://bit.ly/SMTOWN_APP -
253[Announcement] DIGITAL STAMP - YESUNG SOLO CONCERT - Unfading Sense in MANILA (Jan 6th, 2024)2024/01/05
Hello.
This is SMTOWN.『YESUNG SOLO CONCERT - Unfading Sense in MANILA』 will be held at the “NEW FRONTIER THEATER” in MANILA on January 6th, 2024.
The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification.
You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.Please refer to the following details if you are attending the 『YESUNG SOLO CONCERT - Unfading Sense in MANILA』.
Thank you.
🕰️ Time & Date information to get the DIGITAL STAMP
- January 6th, 2024 (SAT) 09:00 - 23:50 (PHT)
※ Schedules above are subject to change due to various circumstances.
🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP
STEP 1. Update and sign in (Log in) to SMTOWN APP
STEP 2. HOME > Hit ‘PASSPORT’ button
STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.
(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)
STEP 4. Click the ‘Location verification’ button and get the Stamp!❗️Guidance
When you receive an error when getting a ‘STAMP’, please check the detail as below.
1. Please check the network status in your mobile device.
If your smartphone data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.
2. Please check your location.
Check your location information access in your smartphone, and then check your location within 500m from the venue.📍 Where to get the DIGITAL STAMP
- Within 500m from the venue at the “NEW FRONTIER THEATER” in MANILA
(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)Update the SMTOWN App first, and get the STAMP at the site!
🔗 DOWNLOAD: https://bit.ly/SMTOWN_APP -
252[Announcement] KWANGYA CLUB - SM ARTIST fan club content ARCHIVE open notice2023/12/29
Hello.
This is from the SM ARTIST OFFICIAL FAN CLUB.This is an announcement concerning the ARTIST content ARCHIVE inside the KWANGYA CLUB – SM ARTIST official fan club community.
All posts (posts, comments) written by the ARTIST and the ARTIST content (pictures, voices, videos) other than the announcements posted by the STAFF on the SM ARTIST official fan club community will be available via the SMTOWN APP from 12 PM of Friday, December 29, 2023 to everyone for free.
You can check out the ARCHIVE service by clicking on the expand button (≡) on the top-right side of the SMTOWN APP and accessing the KWANGYA CLUB ARCHIVE.
The ARCHIVE service is only available on the lasted version of the SMTOWN APP, so please update your app to the latest version on the app market (Google/Apple) before accessing the service.
🔗 DOWNLOAD: https://bit.ly/SMTOWN_APPThank you.
<Screenshot after clicking the expand button on the SMTOWN APP>
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251[NOTICE] DIGITAL STAMP - 2023 TVXQ! CONCERT [20&2] (Dec 30~31, 2024)2023/12/29
Hello.
This is SMTOWN.『2023 TVXQ! CONCERT [20&2]』 will be held at the “INSPIRE ARENA” in KOREA on December 30th to 31st, 2023.
The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification.
You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.Please refer to the following details if you are attending the 『2023 TVXQ! CONCERT [20&2]』.
Thank you.
🕰️ Time & Date information to get the DIGITAL STAMP
- December 30th, 2023 (SAT) 09:00 - 23:50 (KST)
- December 31st, 2023 (SUN) 09:00 - 23:50 (KST)
※ Schedules above are subject to change due to various circumstances.
🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP
STEP 1. Update and sign in (Log in) to SMTOWN APP
STEP 2. Main > Hit ‘PASSPORT’ button
STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.
(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)
STEP 4. Click the ‘Location verification’ button and get the Stamp!✔️ Guidance
When you receive an error when getting a ‘STAMP’, please check the detail as below.
1. Please check the network status in your mobile device.
If your smartphone data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.
2. Please check your location.
Check your location information access in your smartphone, and then check your location within 500m from the venue.📍 Where to get the DIGITAL STAMP
- Within 500m from the venue at the INSPIRE ARENA in KOREA
(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)Update the MUSIC NATION SMTOWN App first, and get the STAMP at the site!
🔗 DOWNLOAD: https://bit.ly/SMTOWN_APP -
250[NOTICE] DIGITAL STAMP - YESUNG SOLO CONCERT - Unfading Sense in TOKYO (Dec 19th, 2023)2023/12/18
Hello.
This is SMTOWN.『YESUNG SOLO CONCERT - Unfading Sense in TOKYO』 will be held at the “Tokyo International Forum Hall A” in TOKYO on December 19th, 2023.
The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification.
You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.Please refer to the following details if you are attending the 『YESUNG SOLO CONCERT - Unfading Sense in TOKYO』.
Thank you.
🕰️ Time & Date information to get the DIGITAL STAMP
- December 19th, 2023 (TUE) 09:00 - 23:50 (JST)
※ Schedules above are subject to change due to various circumstances.
🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP
STEP 1. Update and sign in (Log in) to SMTOWN APP
STEP 2. HOME > Hit ‘PASSPORT’ button
STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.
(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)
STEP 4. Click the ‘Location verification’ button and get the Stamp!❗️Guidance
When you receive an error when getting a ‘STAMP’, please check the detail as below.
1. Please check the network status in your mobile device.
If your smartphone data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.
2. Please check your location.
Check your location information access in your smartphone, and then check your location within 500m from the venue.📍 Where to get the DIGITAL STAMP
- Within 500m from the venue at the “Tokyo International Forum Hall A” in TOKYO
(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)Update the SMTOWN App first, and get the STAMP at the site!
🔗 DOWNLOAD: https://bit.ly/SMTOWN_APP