SMTOWN

Hello.
This is SMTOWN.

『YESUNG SOLO CONCERT - Unfading Sense in BANGKOK』 will be held at the “True icon hall” in BANGKOK on December 16th, 2023.

The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification. 
You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.

Please refer to the following details if you are attending the 『YESUNG SOLO CONCERT - Unfading Sense in BANGKOK』.

Thank you.

🕰️ Time & Date information to get the DIGITAL STAMP
- December 16th, 2023 (SAT) 09:00 - 23:50 (ICT)
※ Schedules above are subject to change due to various circumstances.

🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP
STEP 1. Update and sign in (Log in) to SMTOWN APP 
STEP 2. HOME > Hit ‘PASSPORT’ button 
STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.
(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)
STEP 4. Click the ‘Location verification’ button and get the Stamp!

❗️Guidance 
When you receive an error when getting a ‘STAMP’, please check the detail as below.
1. Please check the network status in your mobile device. 
If your smartphone data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.
2. Please check your location.
Check your location information access in your smartphone, and then check your location within 500m from the venue.

📍 Where to get the DIGITAL STAMP
- Within 500m from the venue at the “True icon hall” in BANGKOK
(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)

Update the SMTOWN App first, and get the STAMP at the site!
🔗 DOWNLOAD: https://bit.ly/SMTOWN_APP 

Hello.
This is SM ARTIST OFFICIAL FANCLUB.

As KWANGYA CLUB has ended its service, refunds have been transferred to all ACE members who requested a refund during the SM ARTIST OFFICIAL FANCLUB ACE refund period from September 1, 2023, to October 31, 2023. If you made a request during the above period but were unable to receive your money due to the reasons below, please refer to the email sent to the email address you entered when making a refund request.

① Unpaid Refund Regarding Korean Bank Accounts
 - If you entered a valid account when requesting, but it has been blocked
 - If the name you entered when making a request and your account name are different because you changed your name after joining KWANGYA CLUB.

② Unpaid Refund Regarding International Bank Accounts
 - If you have entered incorrect information or have not accepted the refund from your account within the given period 

③ Undistributed Weverse Shop Cash Refund
 - If you have signed up for the Weverse app as a member but not the Weverse Shop app
 - If you have entered the wrong email address for your Weverse Shop membership
 - If you have switched your Weverse Shop member email address and email address for notices when entering

Please request your refund until December 31 (Sun) if you still have not. Refer to the details mentioned in the “ACE Membership Refund Notice” using the link below. 

[ KWANGYA CLUB - SM ARTIST OFFICIAL FANCLUB ACE Membership Refund Notice]
- Who: Fans whose ACE membership remains active as of September 12, 2023 (Tues).
- Refund Period: September 1, 2023 (Fri) 02:00 PM - December 31, 2023 (Sun) 11:59:59 PM (KST) (2-month extension)
- Refund Amount: Remaining active ACE Membership period (in days) X 96 won 

※ Your ACE membership fee of 35,000 won has been divided by your active period (365 days). Each remaining day of your ACE membership = 96 won. 

- How to: Register for a refund on the [SM ARTIST OFFICIAL FANCLUB ACE Membership Refund] page
 

※ ACE Membership Refund Register Page Link  (Ends at 23:59:59 of December 31, 2023.)
🔗 kwangya-refund.com 

※ Contact for inquiries about ACE membership refunds (Announcement and FAQ available)
🔗 https://url.kr/vxsz5o 

Thank you.

Hello.
This is SMTOWN.

『2023 SUPER JUNIOR-D&E WORLD TOUR FANCON - [Delight Party] in DUBAI』 will be held at the “THE AGENDA” in DUBAI on December 8th, 2023.

The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification. 
You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.

Please refer to the following details if you are attending the 『2023 SUPER JUNIOR-D&E WORLD TOUR FANCON - [Delight Party] in DUBAI』.

Thank you.

🕰️ Time & Date information to get the DIGITAL STAMP
- December 8th, 2023 (FRI) 09:00 - 23:50 (GST)
※ Schedules above are subject to change due to various circumstances.

🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP
STEP 1. Update and sign in (Log in) to SMTOWN APP 
STEP 2. Main > Hit ‘PASSPORT’ button 
STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.
(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)
STEP 4. Click the ‘Location verification’ button and get the Stamp!

✔️ Guidance 
If you receive an error when getting a ‘STAMP’, please check the detail as below.
1. Please check the network status in your mobile device. 
If your mobile data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.
2. Please check your location.
Check your location information access in your smartphone, and then check your location within 500m from the venue.

📍 Where to get the DIGITAL STAMP
- Within 500m from the venue at the “THE AGENDA” in DUBAI 
(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)

Update the MUSIC NATION SMTOWN App first, and get the STAMP at the site!
🔗 DOWNLOAD: https://bit.ly/NEWSMTOWNAPP 

Hello.
This is SMTOWN.

『YESUNG SOLO CONCERT - Unfading Sense in OSAKA』 will be held at the “FESTIVAL HALL” in OSAKA on December 5th, 2023.

The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification. 
You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.

Please refer to the following details if you are attending the 『YESUNG SOLO CONCERT - Unfading Sense in OSAKA』.

Thank you.

🕰️ Time & Date information to get the DIGITAL STAMP
- December 5th, 2023 (TUE) 09:00 - 23:50 (JST)
※ Schedules above are subject to change due to various circumstances.

🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP
STEP 1. Update and sign in (Log in) to SMTOWN APP 
STEP 2. HOME > Hit ‘PASSPORT’ button 
STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.
(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)
STEP 4. Click the ‘Location verification’ button and get the Stamp!

❗️Guidance 
When you receive an error when getting a ‘STAMP’, please check the detail as below.
1. Please check the network status in your mobile device. 
If your smartphone data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.
2. Please check your location.
Check your location information access in your smartphone, and then check your location within 500m from the venue.

📍 Where to get the DIGITAL STAMP
- Within 500m from the venue at the “FESTIVAL HALL” in OSAKA
(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)

Update the SMTOWN App first, and get the STAMP at the site!
🔗 DOWNLOAD: https://bit.ly/NEWSMTOWNAPP 

Hello.
This is SMTOWN.

『2023 SUPER JUNIOR-D&E WORLD TOUR FANCON - [Delight Party] in MACAU』 will be held at the “STUDIO CITY EVENT CENTER” in MACAU on December 2nd to 3rd, 2023.

The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification. 
You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.

Please refer to the following details if you are attending the 『2023 SUPER JUNIOR-D&E WORLD TOUR FANCON - [Delight Party] in MACAU』.

Thank you.

🕰️ Time & Date information to get the DIGITAL STAMP
- December 2nd, 2023 (SAT) 09:00 - 23:50 (CST)
- December 3rd, 2023 (SUN) 09:00 - 23:50 (CST)
※ Schedules above are subject to change due to various circumstances.

🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP
STEP 1. Update and sign in (Log in) to SMTOWN APP 
STEP 2. Main > Hit ‘PASSPORT’ button 
STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.
(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)
STEP 4. Click the ‘Location verification’ button and get the Stamp!

✔️ Guidance 
If you receive an error when getting a ‘STAMP’, please check the detail as below.
1. Please check the network status in your mobile device. 
If your mobile data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.
2. Please check your location.
Check your location information access in your smartphone, and then check your location within 500m from the venue.

📍 Where to get the DIGITAL STAMP
- Within 500m from the venue at the “STUDIO CITY EVENT CENTER” in MACAU 
(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)

Update the MUSIC NATION SMTOWN App first, and get the STAMP at the site!
🔗 DOWNLOAD: https://bit.ly/NEWSMTOWNAPP 

Hello.
This is SMTOWN.

『YESUNG SOLO CONCERT - Unfading Sense in NAGOYA』 will be held at the “NAGOYA INTERNATIONAL CONFERENCE CENTER CENTURY HALL” in NAGOYA on December 2nd, 2023.

The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification. 
You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.

Please refer to the following details if you are attending the 『YESUNG SOLO CONCERT - Unfading Sense in NAGOYA』.

Thank you.

🕰️ Time & Date information to get the DIGITAL STAMP
- December 2nd, 2023 (SAT) 09:00 - 23:50 (JST)
※ Schedules above are subject to change due to various circumstances.

🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP
STEP 1. Update and sign in (Log in) to SMTOWN APP 
STEP 2. HOME > Hit ‘PASSPORT’ button 
STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.
(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)
STEP 4. Click the ‘Location verification’ button and get the Stamp!

❗️Guidance 
When you receive an error when getting a ‘STAMP’, please check the detail as below.
1. Please check the network status in your mobile device. 
If your smartphone data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.
2. Please check your location.
Check your location information access in your smartphone, and then check your location within 500m from the venue.

📍 Where to get the DIGITAL STAMP
- Within 500m from the venue at the “NAGOYA INTERNATIONAL CONFERENCE CENTER CENTURY HALL” in NAGOYA
(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)

Update the SMTOWN App first, and get the STAMP at the site!
🔗 DOWNLOAD: https://bit.ly/NEWSMTOWNAPP 

Hello.
This is SMTOWN.

『SHINee WORLD VI [PERFECT ILLUMINATION] in TOKYO』 will be held at the “Yoyogi National Stadium First Gymnasium” in JAPAN on November 28th to 29th, 2023.

The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification. 
You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.

Please refer to the following details if you are attending the 『SHINee WORLD VI [PERFECT ILLUMINATION] in TOKYO』.

Thank you.

🕰️ Time & Date information to get the DIGITAL STAMP
- November 28th, 2023 (TUE) 09:00 - 23:50 (JST)
- November 29th, 2023 (WED) 09:00 - 23:50 (JST)
※ Schedules above are subject to change due to various circumstances.

🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP
STEP 1. Update and sign in (Log in) to SMTOWN APP 
STEP 2. Main > Hit ‘PASSPORT’ button 
STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.
(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)
STEP 4. Click the ‘Location verification’ button and get the Stamp!

✔️ Guidance 
When you receive an error when getting a ‘STAMP’, please check the detail as below.
1. Please check the network status in your mobile device. 
If your smartphone data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.
2. Please check your location.
Check your location information access in your smartphone, and then check your location within 500m from the venue.

📍 Where to get the DIGITAL STAMP
- Within 500m from the venue at the “Yoyogi National Stadium First Gymnasium” in TOKYO
(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)

Update the MUSIC NATION SMTOWN App first, and get the STAMP at the site!
🔗 DOWNLOAD: https://bit.ly/NEWSMTOWNAPP 

Hello.
This is SMTOWN.

『2023 SUPER JUNIOR-D&E WORLD TOUR FANCON - [Delight Party] in TORONTO』 will be held at the “MERIDIAN HALL” in TORONTO on November 28th, 2023.

The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification. 
You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.

Please refer to the following details if you are attending the 『2023 SUPER JUNIOR-D&E WORLD TOUR FANCON - [Delight Party] in TORONTO』.

Thank you.

🕰️ Time & Date information to get the DIGITAL STAMP
- November 28th, 2023 (TUE) 09:00 - 23:50 (ET)
※ Schedules above are subject to change due to various circumstances.

🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP
STEP 1. Update and sign in (Log in) to SMTOWN APP 
STEP 2. Main > Hit ‘PASSPORT’ button 
STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.
(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)
STEP 4. Click the ‘Location verification’ button and get the Stamp!

✔️ Guidance 
If you receive an error when getting a ‘STAMP’, please check the detail as below.
1. Please check the network status in your mobile device. 
If your mobile data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.
2. Please check your location.
Check your location information access in your smartphone, and then check your location within 500m from the venue.

📍 Where to get the DIGITAL STAMP
- Within 500m from the venue at the “MERIDIAN HALL” in TORONTO
(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)

Update the MUSIC NATION SMTOWN App first, and get the STAMP at the site!
🔗 DOWNLOAD: https://bit.ly/NEWSMTOWNAPP 

Hello.
This is SMTOWN.

『TOHOSHINKI Bigeast FANCLUB EVENT 2023 〜 WHITE GARDEN 〜 CHIBA』 will be held at the “幕張メッセ イベントホール(MAKUHARI MESSE EVENT HALL)” in CHIBA on November 25~27, 2023.

The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification. 
You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.

Please refer to the following details if you are attending the 『TOHOSHINKI Bigeast FANCLUB EVENT 2023 〜 WHITE GARDEN 〜 CHIBA』.

Thank you.

🕰️ Time & Date information to get the DIGITAL STAMP
- November 25, 2023 (SAT) 09:00 - 23:50 (JST)
- November 26, 2023 (SUN) 09:00 - 23:50 (JST)
- November 27, 2023 (MON) 09:00 - 23:50 (JST)
※ Schedules above are subject to change due to various circumstances.

🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP
STEP 1. Update and sign in (Log in) to SMTOWN APP 
STEP 2. HOME > Hit ‘PASSPORT’ button 
STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.
(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)
STEP 4. Click the ‘Location verification’ button and get the Stamp!

❗️Guidance 
When you receive an error when getting a ‘STAMP’, please check the detail as below.
1. Please check the network status in your mobile device. 
If your smartphone data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.
2. Please check your location.
Check your location information access in your smartphone, and then check your location within 500m from the venue.

📍 Where to get the DIGITAL STAMP
- Within 500m from the venue at the “幕張メッセ イベントホール(MAKUHARI MESSE EVENT HALL)” in CHIBA
(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)

Update the SMTOWN App first, and get the STAMP at the site!
🔗 DOWNLOAD: https://bit.ly/NEWSMTOWNAPP 

Hello.
This is SMTOWN.

『2023 SUPER JUNIOR-D&E WORLD TOUR FANCON - [Delight Party] in MONTERREY』 will be held at the “SHOWCENTER COMPLEX” in MONTERREY on November 25th, 2023.

The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification. 
You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.

Please refer to the following details if you are attending the 『2023 SUPER JUNIOR-D&E WORLD TOUR FANCON - [Delight Party] in MONTERREY』.

Thank you.

🕰️ Time & Date information to get the DIGITAL STAMP
- November 25th, 2023 (SAT) 09:00 - 23:50 (CST)
※ Schedules above are subject to change due to various circumstances.

🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP
STEP 1. Update and sign in (Log in) to SMTOWN APP 
STEP 2. Main > Hit ‘PASSPORT’ button 
STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.
(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)
STEP 4. Click the ‘Location verification’ button and get the Stamp!

✔️ Guidance 
If you receive an error when getting a ‘STAMP’, please check the detail as below.
1. Please check the network status in your mobile device. 
If your mobile data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.
2. Please check your location.
Check your location information access in your smartphone, and then check your location within 500m from the venue.

📍 Where to get the DIGITAL STAMP
- Within 500m from the venue at the “SHOWCENTER COMPLEX” in MONTERREY 
(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)

Update the MUSIC NATION SMTOWN App first, and get the STAMP at the site!
🔗 DOWNLOAD: https://bit.ly/NEWSMTOWNAPP